Sales Operation Associate

About US:

Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.

As part of its growth, ARROW ECS is strengthening its teams and is looking for a Product Specialist.

• Day-to-day ordering support and customer service activities for assigned accounts. This includes order requests, order processing, purchasing, etc...D
• Ensure data accuracy & integrity and support in order delivery in a timely manner.
• Analyze line items to determine appropriate pricing model.
• Identify and action purchase order reschedules, cancellations, and purchasing products to authorized levels. 
• Manage inventory availability to established stock rules. Support product allocation process at a device and customer level.
• Determine the correct item based on vendor product configuration information and create the appropriate SKU.
• Serve as a liaison between Arrow’s internal resources (internal sales, engineers, suppliers, purchasing, and other corporate departments), vendor resources, and customers.
• Demonstrate a proactive approach and sense of urgency on our customers’ behalf, anticipate our customers’ requirements and communicate efforts in a timely and effective manner.
• Create a strong relationships with our internal sales departments in Europe.
•  Serve as a liaison between Arrow’s internal resources (internal sales, engineers, suppliers, purchasing, and other corporate departments), vendor resources, and customers.
•  Demonstrate a proactive approach and sense of urgency on our customers’ behalf, anticipate our customers’ requirements and communicate efforts in a timely and effective manner.
• Create a strong relationships with our internal sales departments in Europe
• Compiling and distributing standard reports for internal stock, SKU management etc.

• You already have few years of experience at similar position (processing orders, sales support, purchasing etc.)
• You are fluent in English. Any additional European language will be a great plus
• You are a proficient user of MS Excel and the other MS Office tools
• You have an experience with ERP systems
• You are able to identify and assesses the problem, find the solution and make decisions on your own
• You know how to work within established procedures with a moderate degree of supervision
• You are able to work overtime hours if needed (usually at month / quarter / year-end)

• Typically requires a 4-year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience."
• Bachelor’s Degree (preferred): Typically, in a relevant field such as: Business Administration, Logistics, Finance, Economics, Data Analytics
• Detail Oriented

• Full Permanent contract
• Social advantage: CNSS, CIMR, Health insurance
• Very good working atmosphere in a team of passionate collaborators
• Work culture where you can make an impact.
• Working within an international organization, recognized worldwide in its sector.

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