French-speaking Tele technicians – Customer support for a global printer brand | rabat (Morocco)

Foundever is defined by a culture strongly driven by innovation, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a collaborative culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A competitive dimension reinforces performance expectations and results orientation, while a more moderate organizational component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.

We are recruiting French-speaking technical support agents to join a dynamic call center project.
Tasks:
• Provide technical assistance to customers
• Diagnose and resolve problems (level 1 / 2)
• Ensure a quality customer experience
• Track requests using internal tools

• Excellent command of French (spoken and written)
• Good communication skills and sense of service
• Basic knowledge of computers and technical support
• Ability to work in a team and manage stress