Customer Service Representative | Casablanca (Morocco)

Position: Customer Service Representative

Tasks:

Handle incoming and outgoing calls
Ensure customer follow-up and loyalty
Identify customer needs and propose suitable solutions
Handle complaints professionally
Achieve set qualitative and quantitative objectives

Profile sought:

Good oral and written communication skills
Customer service and relationship oriented
Team spirit and dynamism
Previous customer service experience is a plus

Salary:
Fixed salary of 3000 DH + attractive bonuses

Benefits:

Training provided
Potential career progression
Motivating work environment