Customer Service Representative (Agdal) | Rabat (Morocco)

Position: Customer Service Representative

Missions:

Handle incoming and outgoing calls
Ensure customer follow-up and loyalty
Identify customer needs and propose suitable solutions
Handle complaints professionally
Achieve set qualitative and quantitative objectives

Profile sought:

Good communication skills, both oral and written
Service-oriented and good customer relations skills
Team spirit and dynamism
Previous experience in customer relations is a plus

Remuneration:
Fixed salary of 3000 DH + attractive bonuses