Business Analyst | Rabat (Morocco)

Company culture :

Cnexia Tech is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and measurable results are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation in a fast-evolving technological environment. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.

Job : Business Analyst with Ability to analyze and document complex servicebased and integrationdriven IT systems, including service orchestration and assurance platforms,Proven ability to collaborate with Business Owners, Product Managers, Architects, Developers, and Delivery teams to ensure clarity, alignment, and timely delivery,Experience supporting Agile teams by managing backlogs, refining features and user stories, and participating in Scrum or SAFe ceremonies.

Required profile :

Skills:
1. System and Application Analysis 3+ years Ability to analyze and document complex servicebased and integrationdriven IT systems, including service orchestration and assurance platforms
2. Agile Delivery & Product Ownership Support 3+ years Experience supporting Agile teams by managing backlogs, refining features and user stories, and participating in Scrum or SAFe ceremonies
3. Business Analysis & Requirements Management 3+ years Strong capability to elicit, analyze, and document functional, nonfunctional, and integration requirements, ensuring alignment with business and program objectives
4. Network Assurance Domain Expertise 3+ years Good understanding of service assurance and service management concepts, including event correlation, workflow orchestration, operational processes, and performance metrics
5. Stakeholder Collaboration & Communication 3+ years Proven ability to collaborate with Business Owners, Product Managers, Architects, Developers, and Delivery teams to ensure clarity, alignment, and timely delivery

Other skills:

1. Communication & Active Listening: Ability to clearly articulate complex ideas and requirements to both technical and nontechnical stakeholders, while actively listening to understand business needs, constraints, and concerns.
2. Adaptability & Change Readiness: Comfortable working in fastpaced, evolving environments, with the flexibility to adapt priorities and approachesparticularly within Agile and SAFe delivery models.
3. Collaboration & Teamwork: Strong interpersonal skills to build trust and collaborate effectively with crossfunctional teams, including developers, architects, product owners, and business stakeholders.
4. Critical Thinking & Problem Solving: Demonstrated ability to think analytically, identify root causes, assess tradeoffs, and recommend practical, wellreasoned solutions in complex or ambiguous situations.

Main Job Reponsibilities:

1. Elicit and Manage Requirements: Collaborate with business and technical stakeholders to gather, analyze, and document business requirements, translating them into clear user stories, use cases, and acceptance criteria.
2.Backlog Management & Prioritization: Support product planning activities by refining and prioritizing backlog items to align business objectives, technical constraints, and delivery timelines.
3. Solution and Systems Analysis: Participate in solution design and systems analysis activities to ensure proposed solutions meet both functional and nonfunctional requirements, including performance, scalability, and reliability considerations.
4. EndtoEnd Delivery Support: Support the delivery lifecycle from concept through implementation by contributing to backlog grooming, sprint planning, reviews, and release coordination.
5. Process & System Improvement: Analyze existing systems, workflows, and processes to identify gaps, inefficiencies, and opportunities for optimization or modernization.
6. Agile Team Enablement: Act as a liaison between business and delivery teams, providing ongoing clarification of requirements, supporting testing and validation activities, and helping ensure timely delivery of highquality solutions.
7. Stakeholder Communication: Provide clear and consistent communication across stakeholders, sharing progress updates, risks, and dependencies to support informed decisionmaking.
8. Test Case Creation & Validation Support: Develop and maintain functional and integration test cases based on requirements and acceptance criteria, ensuring coverage across endtoend business and system scenarios.
9. Test Execution & Deployment Support: Support test execution activities during sprint cycles, system integration testing, and deployments, including defect triage, validation of fixes, and verification of release readiness.