Branch Manager - Marrakech | Marrakech (Morocco)

Fondation Arrawaj features a culture primarily shaped by innovation, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a competitive dimension, reflecting a strong focus on performance and results. Collaboration and organizational structure further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.

Fondation ARRAWAJ is a major economic and social player in the microfinance sector. It relies on a human capital of over 2,000 employees, spread across a network of more than 208 branches. As part of the implementation of its expansion plan to the South of Morocco, Fondation ARRAWAJ is recruiting a Branch Manager for all of Morocco.

- Supervise and coordinate all agency activities and be responsible for achieving the agency's objectives and your team's individual objectives;
- Implement and lead the commercial strategy of your agency;
- Monitor your agency's key performance indicators and develop action plans to achieve the set objectives;
- Ensure the development of credit activities as well as financial inclusion products and services, according to the agreed objectives;
- Guarantee quality customer service, and promote a customer-centric culture within the agency;
- Ensure good administrative management of the agency and the security of the premises;
- Plan work schedules, train staff, and evaluate individual performance;
- Ensure compliance with internal procedures and policies at the agencies under your responsibility;
- Identify and report potential operational risks to the Group Branch Manager.

- You have proven experience of 1 to 3 years in a managerial role;
- You have skills in team management and leadership;
- You are dynamic and rigorous;
- You can work independently;
- You have good interpersonal skills and strong communication abilities.