Branch Manager | Kénitra (Morocco)

Fondation Arrawaj features a culture primarily shaped by innovation, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a competitive dimension, reflecting a strong focus on performance and results. Collaboration and organizational structure further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.

The ARRAWAJ Foundation is a major economic and social player in the micro-finance sector. It relies on a strong human capital of over 2000 employees, spread across a network of more than 208 branches. As part of the implementation of its expansion plan to the South of Morocco, the ARRAWAJ Foundation is recruiting a Branch Manager for the Agadir region.

Supervise and coordinate all branch activities and ensure the achievement of branch objectives and your team's individual goals.
Implement and lead the commercial strategy of your branch; Monitor your branch's key performance indicators and develop action plans to achieve set goals; Ensure the development of credit activities as well as financial inclusion products and services, according to established objectives; Guarantee quality customer service, and promote a customer-centric culture within the branch; Ensure good administrative management of the branch and the security of the premises; Plan work schedules, train staff, and evaluate individual performance; Ensure compliance with internal procedures and policies at the branches under your responsibility; Identify and report potential operational risks to the Branch Group Manager.

You have proven experience of 1 to 3 years in a managerial role; You have skills in team management and leadership; You are dynamic and rigorous; You can work independently; You have good interpersonal skills and strong communication abilities.