After-Sales Service Advisor | Rabat (Morocco)

Groupe Smeia operates within a well-balanced culture, with innovation forming the core of its approach through creativity, experimentation, and the encouragement of initiative. This dynamic is supported by a strong collaborative dimension, emphasizing trust, accountability, and high-quality human relationships. The company also relies on structured processes to ensure efficiency, reliability, and consistency, while maintaining a clear focus on performance and results. Together, these elements create a versatile culture that blends agility, teamwork, operational discipline, and performance orientation.

- Ensure the reception of customers and proceed with the opening of the Repair Order.
- Schedule customer appointments in close collaboration with the Assistant for Telephone Reception and Appointment Management.
- Guarantee a good level of customer satisfaction.
- File customer after-sales files.
- Ensure the update of appointment statuses on the appointment management tool when the customer is received.

- Bachelor's degree (Bac+3), option: Technical Sales

- Minimum 3 years of experience in the same position, ideally in the automotive sector.