Account Optimization Manager - North Africa

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

About Us

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.

As part of a high-performing and collaborative commercial team, you will enhance the competitiveness, availability, and overall performance of a portfolio of hotels. This role focuses on optimising commercial conditions, driving data-led actions, and building strong partner relationships to maximise revenue and conversion.

• Renegotiate commercial conditions with hotel partners to maximise availability, promotional offers, and competitive rates, ensuring accurate system implementation
• Use data insights and dashboards to prioritise actions and optimise product performance
• Drive additional availability and secure new offers directly from hotel partners
• Collaborate closely with the Contracting Manager to align strategies, share insights, and improve efficiency
• Maintain proactive, daily communication with assigned hotel partners to strengthen relationships and performance

• Strong analytical and commercial mindset
• Good negotiation and influencing skills
• Proactive, results-driven, and self-motivated
• Strong communication and relationship-building abilities
• Organised with attention to detail
• Adaptable and team-oriented
• Experience in commercial, sales, or account management roles
• Comfortable working with data and performance tools
• Hospitality or travel industry knowledge is a plus
• Fluent in English (additional languages are an advantage)

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

• Within an innovative, engaging and multicultural environment.

  
  

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  
  

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.