Representative Account Development

The Account Development Executive is responsible for driving business growth and managing a portfolio of Large Market clients across multiple industries. This role focuses on maximizing contribution margin by identifying new opportunities, strengthening executive relationships, and delivering strategic value through Amex solutions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities

• Drive revenue growth within assigned accounts by identifying and developing new business opportunities across T&E and B2B solutions.

  
  

• Build and maintain strong relationships with C-level executives and key decision-makers, positioning Amex as a strategic partner.

  
  

• Ensure effective implementation and continuous optimization of Amex programs aligned with client needs.

  
  

• Lead Quarterly Business Reviews (QBRs) to assess program performance, including spend trends, solution adoption, client satisfaction, risks, and growth opportunities.

  
  

• Act as a trusted advisor and primary liaison between the client and internal stakeholders to ensure seamless program execution.

  
  

• Manage and maintain a robust sales pipeline within existing accounts.

  
  

Required Qualifications:

• Strong knowledge of Commercial Card business and corporate payment solutions.

  
  

• Proven ability to build and influence relationships at all organizational levels, particularly C-suite.

  
  

• Strong business and financial acumen.

  
  

• Experience in pipeline management and opportunity development within existing accounts.

  
  

• Excellent negotiation, influencing, and stakeholder management skills.

  
  

• Structured and strategic approach to account and relationship management.

  
  

• Strong project management and problem-solving capabilities.

  
  

• Excellent communication and presentation skills (oral and written).

  
  

• Self-driven with strong collaboration and cross-functional teamwork skills.

  
  

Success Metrics

• Revenue growth within portfolio

  
  

• Client retention and satisfaction (NPS)

  
  

• Share of wallet expansion

  
  

• Adoption of Amex solutions

  
  

• Pipeline conversion rate