Receptionist - Club One

Receptionist - Club One 
(19828)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

Club One is seeking a friendly, organized, and proactive Receptionist to be the first point of contact for our members and guests. Based at the Neo Sport Shop, the Receptionist plays a key role in managing bookings, responding to inquiries, and supporting the overall operations of Club One.

Key Duties and Responsibilities

• Handle and manage bookings for tennis, padel, personal training, and group classes via phone, email, and in-person requests.
• Customer Service & Communication:
• Respond promptly and professionally to email inquiries related to Club One services, schedules, and facilities.
• Provide information and assistance to guests, ensuring a warm and welcoming experience at the Neo Sport Shop reception area.
• Administrative Support:
• Prepare and submit a monthly report to the Club One Manager, summarizing key metrics, booking statistics, and any notable updates.
• Carry out additional duties and tasks as directed by the Club One Manager to support the smooth functioning of Club One.

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About You

The ideal candidate should have at least a high school. The candidate should have at least 2 years of experience in the same role in an International Ultra-Luxury Resort and must be fluent in written and spoken English and French. 

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.