Aspen Global Incorporated (AGI) is the Mauritian subsidiary of Aspen Pharmacare Holdings Limited and was established in 2008. It is a global specialty and branded multinational pharmaceutical company with a presence in both emerging and developed markets.

AGI has been the launchpad of the Group’s Global expansion. We are very proud that from Mauritius we improve the health of patients in more than 100 countries through our high quality, affordable products. Our key business segments are Manufacturing, Supply Chain and Commercial. Our global Brands comprises sterile Focus Brands that include Anaesthetics, Oncology and Thrombosis products. Many of the Aspen supplied medicines are lifesaving or medically critical.

We employ over 200 people of which around 75% are Mauritian.

We are one of Mauritius' largest companies with a turnover in excess of 40 billion Mauritian Rupees.

We have a diverse workforce with over 20 different nationalities.

We are liaising with over 60 different subsidiaries worldwide every day.

We have supplied more than 1.3 billion  packs of medicine worldwide since inception.

Responsibilities

Responsible for management of sales orders from customers in different countries:  

• Receives orders from customers and ensures that the orders are created correctly in ERP system.  

• Monitors changes on quantity and delivery dates daily via Power Bi reports.  

• Ensure all orders are showing accurate quantity and delivery dates at all times.  

• Proactively intervenes to correct data in ERP where required. 

• Communicate reasons of delays or preponement of orders to customers.  

• Lead and/or attend regular calls with customers.  

• Lead and/or support on issue resolution to supply products on time as per customers’ requirements.  

 Responsible for management of purchase orders placed on suppliers / manufacturing sites in different countries:  

• Sends purchase orders to suppliers as per agreed lead time via email or sharepoint system. 

• Understand the production schedule and capacity plan at manufacturing sites.  

• Works with suppliers to get orders confirmation on time.   

• Lead and/or attend regular calls with suppliers.  

• Critical assess impact of delays on overall supply chain and put Corrective/preventative actions in place. 

• Lead and/or support on issue resolution to supply products on time as per customers’ requirements.  

Cross collaboration with other functions: 

• Works with project / regulatory / compliance / quality team to assess impact on orders due to regulatory, compliance, quality or project requirements.  

• Analyses and makes implementation of artwork changes at order level to ensure compliant orders are produced. 

• Works closely with Logistics team to manage priority orders for delivery to market. Initiates approval requests for mode of transport changes to mitigate stock out risks.  

• Initiates master data changes to maintain correct information in ERP system.  

• Populates data on reports for KPI reporting.  

• Collaborates with Finance department on correct pricing, profitability analysis, provision for write offs and destructions.  

Other main activities: 

• Data entry for confirming and despatching orders in ERP or sharepoint system.  

• Receives shipping documents (packing lists, certificate of analysis) and saves on sharepoint after validation.  

• Data entry for updating inbound delivery with batch details (including manufacturing and expiry dates) in ERP. 

• Posts of Goods Receipts in ERP. 

• Inventory management to ensure accurate quantity and status of inventory is reflected in ERP.   

• Processes of supplier invoices in system.  

• Executes administrative tasks and support other team members as back up.  

• Reports and escalates problems to Supervisor on time.  

• Supports on Serialisation activities (where applicable).  

• Degree or post graduate degree in Supply Chain, Management, Logistics, Operations management or related field.
• Certification on Supply Chain, e.g. APICS (Association for Supply Chain Management) is plus.
• Minimum 2 years of working experience in an international environment. 
• Experience in the field of supply chain, procurement or stock management is preferred.
• Experience in customer service is a must. 
• Excellent communication is required in English speaking and writing. Other language is a plus.
• Intermediate proficiency in using Microsoft office tools (Outlook, Excel, Words, Powerpoint, Teams).  
• SAP S4 Hana knowledge is a plus. 
• High performer and ability to work independently. 
• High learning agility and shows eagerness to grow. 

What's in it for You?

We have established a reputable business in just over a decade and as we continue to grow we remain committed to your personal & professional development. You will be entering a challenging & rewarding environment and a culture where courage, learning, intrapreneurship, fun and wellbeing are central. AGI is proud to offer a competitive total rewards system that continue to make us a desirable workplace.