Job Summary

The HR Operations Officer is responsible to coordinate and support the development and delivery of effective HR programs as well as administrative functions in various personnel policies that affect people at work such as work conditions, performance management, equal opportunities, absence management and grievance procedures to ensure effective service and encourage harmonious industrial relations in the organization.

Job Responsibilities 1

Coordinate in the development, delivery and evaluation of HR programs and implementation of an annual corporate training plan and budget.

Develop and maintain training material to the highest standards for internal and external courses.

Provide information and assistance to all employees on human resources related issues.

Maintain human resource databases to ensure correct recording of all staff and employment-related information as required.

Coordinate and maintain the Human Resources personnel filing systems

Ensure to properly explain the policies of procedures of the Company to employees whenever issues arise.

Ensure that all transactions done on daily basis conforms to the approved forms and undergo to the right process.

Ensure to promote HR Code of Ethics at all times.

Ensure equal employment opportunity and treatment for all employees and 0% discrimination.

Prepare employee’s requests and give primary assistance in order to ensure proper service is rendered to employees.

Ensure to prepare employees requests and release it in compliance to the approved time frame for such request.

Ensure proper guidance to employees by giving information and necessary assistance on daily basis. Ensure professionalism in all dealings with the employees.

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

Proficient in HR information systems.

Knowledge of HR policies and employment laws.

Service-oriented approach in assisting employees.

Adherence to ethical standards in HR operations.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies
Leadership
Resilience
Quality
Employee Relations L2
SAP ERP Human Resources L2
Employee Records Maintenance L2
Grievance Procedures L2
Human Resources Policies and Procedures L2
Agility
AI Fluency


Education
Bachelor's Degree in Human Resource or Business Administration