SOC Team Lead

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture Security

Join Accenture Security to pioneer security solutions that blend risk strategy, digital identity, cyber defense, application security and managed services. Using the coolest next-gen tech, you’ll have every chance to stay one step ahead of cybercrime and out-hack the hackers.

Accenture Security provides comprehensive security services – from security strategy development to business transformation, to managed security services – on demand and at a global scale to help mitigate risks and take full advantage of advanced technologies and proven risk management models. Our experienced team of global security professionals helps businesses understand their risks and build resilience from the inside out, giving them the confidence to focus on what matters most: innovation and business growth.

Responsibilities

• Lead end‑to‑end investigation, containment, and remediation of high‑severity and complex security incidents, acting as the highest technical escalation point within the SOC.

  
  
  

• Own real‑time incident triage governance (queue health, escalation decisions, and handover quality) to ensure timely resolution and consistent execution of the agreed incident management process.

  
  
  

• Apply advanced threat intelligence, threat hunting, and trend analysis to proactively identify emerging threats and strengthen detection and response capabilities.

  
  
  

• Drive continuous SOC maturity through quality assurance of investigations, refinement of detection use cases, and improvement of playbooks, tooling, and response processes.

  
  
  

• Set investigation standards and provide authoritative technical direction to L1/L2 analysts during incidents and escalations to improve consistency and rigor of outcomes.

  
  
  

• Coach and develop SOC analysts through case reviews, technical mentoring, and knowledge sharing to strengthen team capability and reduce repeat errors.

  
  
  

• Manage and deliver complex client engagements, ensuring consistent service quality, timely outcomes, and measurable value realization.

  
  
  

• Engage directly with client stakeholders during escalations to communicate findings, root cause, impact, and remediation guidance in a clear and actionable manner.

  
  
  

• Prepare and deliver operational, incident, and trend‑based reports and governance inputs (including KPI/SLA performance and recurring issues) for client and internal stakeholders.