Property Manager

Property Manager – KWT (Bilingual)

Kuwait City, Kuwait · Full-time · On-site

Company: Zaleej Real Estate Co.

Job Code: Property Manager - KWT (Bilingual)

Department: Property Management

Reports To: CEO

ABOUT US

Zaleej Real Estate Co. is the Kuwait real estate company that manages a diversified portfolio of commercial and residential properties across Kuwait, combining institutional-grade asset management with hands-on operational excellence.

ROLE OVERVIEW

The Property Manager assumes full ownership of the day-to-day operations of Zaleej’s Kuwait portfolio, covering both commercial and residential assets. This role exists to protect and enhance asset value, maintain high occupancy, and deliver a seamless tenant experience — while driving process improvements and accurate reporting through YARDI. Success in the first 12 months looks like a measurable improvement in portfolio occupancy, fully embedded YARDI workflows, and a property management team operating with clear SOPs and accountability. The role sits within the Property Management department and works closely with leasing, finance, and facilities functions.

KEY RESPONSIBILITIES

• Oversee the full property management cycle for a portfolio of commercial and residential assets in Kuwait, ensuring occupancy targets, rent collection, and service quality benchmarks are consistently met.
• Lead, supervise, and develop regional property administrators; establish clear performance standards and serve as operational backup when required.
• Design and implement standardized property management processes and SOPs to improve efficiency, with a focus on embedding and optimizing the YARDI system across all workflows.
• Manage the end-to-end leasing cycle — including tenant sourcing, lease negotiation, renewals, statutory compliance checks, and marketing coordination — to minimize void periods.
• Monitor all vendor and service contracts for compliance, cost control, and performance; coordinate planned and reactive maintenance within approved budgets and SLAs.
• Prepare and present accurate monthly portfolio performance reports covering occupancy, rental income, arrears, maintenance expenditure, and market trends.
• Analyze market conditions and competitor activity in the Kuwait real estate market; recommend pricing adjustments, capital improvements, or repositioning strategies.
• Act as the primary liaison between tenants and management for property-related issues, ensuring prompt resolution and high tenant satisfaction and retention.
• Secure management approvals on capital and operational expenditure, maintaining full documentation and audit trails.
• Respond to after-hours property emergencies, coordinating contractors and communicating resolutions to stakeholders.