Manager, Financial Crime- APAC

Global Merchant Network Services (GMNS) Financial Crime Strategy and Operations Team (FCS&O) is a cross-LOB organisation, responsible for supporting the network and acquiring businesses and ensuring they have a robust first line of defence. FCS&O plays an active role in enabling the businesses to meet their growth objectives whilst ensuring there is an effective control framework. Our organisation helps our businesses manage risk, respond to new regulation, and develop new products whilst creating and maintaining effective partnerships across multiple key stakeholders.

Global Merchant Network Services (GMNS) Financial Crime Strategy and Operations Team (FCS&O) are responsible for ensuring that GMNS has a robust first line of defence for ensuring full compliance with applicable laws, regulations, and company policies, influencing control consciousness & regulatory preparedness across products, processes and legal entities. Success in this role requires an external perspective, strong knowledge of the Acquiring and Network businesses and current regulatory requirements.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

· Working across 1st line to support GMNS business to proactively identify and mitigate financial crime risk.

· Identifying and reacting to emerging financial crime issues and trends, working with stakeholders to ensure the organization and its partners, customers and clients are protected.

· Working with capabilities and transformation teams to help design, improve and implement financial crime controls to meet regulatory expectations.

· Working with the business, the wider Financial Crime teams, 2nd line and critical partner teams (e.g. Technology, Security, Fraud and GCO) to drive strong compliance.

· Assure the development, evaluation and implementation of policies and procedures reflecting current regulations and provide recommendations on identified risks to current processes, platforms, and capabilities.

· Plan and monitor project progress against timelines, milestones and deliverables.

· Support audit, corrective action, and operational risk event remediation efforts related to relevant regulatory or compliance programs.

· Financial crime and/or regulatory management experience is required. Experience in a financial institution, consulting firm or regulatory authority is preferred.

· Demonstrable knowledge of the Acquiring and Network businesses and/or experience in financial services is preferred.

· Experience with regulatory reporting and risk control implementation.

· Strong financial crime skills gained across 1st or 2nd line of defense teams operating in multiple jurisdictions.

· Mature risk mindset with ability to identify and convey risks and their mitigations transparently, accurately and on a timely basis.

· Solid strategic thinking, insight, and judgment, with proven ability to navigate through ambiguity to create structure.

· Strong team player with ability to influence opinions without having direct authority.

· Strong consultation, communication, facilitation and presentations skills with an ability to influence at all levels.

· Proven track record of successfully operating in a highly matrix environment, collaborating and building strong working relationships that support effectiveness.

· Excellent work ethic with demonstrated skills in flexibility and adaptability to change. Decisive self-starter with high degree of accountability, able to multi-task and prioritize across diverse and rapidly shifting or contending internal and external requirements.

 · Business-level proficiency in both Japanese and English is required.