Job Title: Geo Marketing Officer
Grade: 12
Business Unit: Commercial
Department: Business Decision Support
Location: Diwania, Iraq
Level: Officer
Contract Type: Permanent – Part Time
Job Purpose:
- Conducting surveys on customer preferences and statistical data in order to support customers during their decision-making process regarding product designs, prices, purchasing decisions, satisfaction level, brand image, distribution channels, offers and promotions. Proposing new area to coverage expansion and giving feedback to all coverage complain.
Key Accountabilities & Responsibilities:
· Preparing Geomarketing report nominated areas by collecting field data and submitting them through annual Geo marketing coverage plan.
· Tracking and managing customer coverage complaints through many channels "HPSM, Words of mouth, Official governmental letter and Hand written inhabitant letter" in order to find good and quick solution with coordination of technical RF optimization and planning teams.
· Creating and updating of Geo data base including mapping and layers of new geographical areas.
· Follow up site deployment team to prioritize their rollout processes geographically.
· Event planning, providing event calendar and forecasting victors follow up coverage and quality of service during events
· Competitors benchmarking for network, follow up competitor's activities regarding their network plans and updating Geo database as well as informing our management on any movement from them.
Qualifications:
· Bachelor degree in engineering, computer Sciences and Commerce dep.
· Computer Skills (specially MS Excel and Power point)
· Language skills (English, Arabic and Kurdish)
· Telecom market knowledge).
Behavioral Competencies:
· Delivering Results & Fostering Ownership
· Building Customer Value
· Networking & Influencing Collaboratively
· Leading Teams
· Driving Change.
Technical Competencies:
· Market Research & Study
· Geomarketing
· Analytical Thinking
· Creative Thinking
Overview Asiacell is a leading provider of quality mobile telecommunications services in Iraq, with 18.3 million subscribers. Asiacell was the first mobile telecommunications provider in Iraq to achieve nationwide coverage, offering its services across all of Iraq’s 18 governorates including the national capital Baghdad and all other major Iraqi cities. Asiacell’s network covers 97% of the Iraqi population, making Asiacell’s national coverage the most extensive of any Iraqi mobile telecommunications operator. In 2012, Asiacell was recognized by the French market research firm Altai as being Iraq’s leading brand – not only in the mobile telecommunications market but across all industry sectors – a reflection of Asiacell’s strong brand recognition and its established reputation for quality, reliability and service. In 2011, the Iraqi Ministry of Communications (MOC) recognized Asiacell as the “best GSM operator” in Iraq. Asiacell achieved nationwide network coverage by 2009 and continues to strive to be the first choice for mobile telecommunications in Iraq. Prior to its conversion to a private joint stock company in anticipation of the IPO, Asiacell was the largest limited liability company in Iraq. Asiacell enjoys the strong support of its shareholders. These include its founder, Mr. Faruk M. Rasool, as well as its strategic partner and key shareholder Qatar Telecom (Ooredoo), which has vast experience in successfully operating and supporting mobile telecommunications providers across the MENA region and South-East Asia.
