Workplace Billing Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Workplace Billing Executive

Workplace Dynamics

What this job involves?

This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements “works every time”, while maintaining safe working practices throughout all we do.
The role ensures receiving, tracking, recording , reporting, paying for the services rendered by the  day to day vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with  all the team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. in depth knowledge of day to day accounting and accounts payable functions (P2P end to end activity).

Job Description

Transforming to the Workplace Team of the future

• Commitment to deliver the best level of service every time through obsessive level of attention to detail
• Ensures resets back to agreed format, including owning Client’s  Clear Deck policy / Lost property process as per enactment and associated reporting
• Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace

Client/Stakeholder Management (in support of the Site lead)

• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service to the Client, as reflected by Client feedback

Operations Management:

• To Assist Reporting Manager for the smooth running of operations.

• Keeping track of all PO, invoices, payments and expenditures, including payroll, purchase orders, invoices, statements, etc.
• Should have in depth knowledge in Invoice validation, accounting process & able to resolve invoices hold cases.
• Sound knowledge in chart of accounts (COA) while preparing the PO’s & invoice processing.
• Collecting various monthly information/reports from internal stake holders.
• Payment tracking from Oracle & update to respective stake holders.
• Able to do vendor reconciliation with vendor balance confirmation & NDC documents.
• Maintaining historical records.
• Continuing to improve the accounts payable process.
• Sound knowledge in accruals / provision end to end process.
• Able to do GL reconciliation & find out the gaps between monthly budget vs actuals, if any discrepancy.
• Preparation of Cost center & facility wise Budget exposure.
• Keeping records in details & cross- check in audit view point.
• Responsible for monthly closing and preparation of monthly, quarterly, and year-end financial statements.

• Preparation of creditors ageing report.
• Adherence to GST process
• Ensure strict compliances with respect to MSME vendor -invoicing and payment on time

CANDIDATE SPECIFICATION:  KEY SELECTION CRITERIA

Ideal Experience

• Excellent verbal and written communication skills as well as presentation skills
• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
• Strong analytical, organization and administration skills, Strong PC skills
• A minimum of 2 to 5 years in the facility management industry/hospitality industry with a Bachelor’s degree
• An added benefit would be a Bachelor’s degree in facilities management, building, business or other related field; however, this is not a must.

Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)

Client Focus & Relationship Management – ‘I Value my Customers’

• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Has a natural hospitality-orientated communications acumen
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements
• Has a customer service oriented attitude

Program Management & Organizational Skills – ‘I am Proactive’

• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis

Problem Solving & Strategic Thinking – ‘I am Innovative’

• Capacity to deal with ambiguity and solve complex problems effectively
• Analytical, proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Detail focused and proactive in nature
• Self-motivated
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo
• Works well with diverse teams from various countries/cultures

KEY STAKEHOLDERS

Management Staff

Client Representatives

Client Occupants / End-users

Vendor Staff

DIRECT REPORTS

TBC

INDIRECT REPORTS

TBC

REPORTING TO

Workplace Finance Lead

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

Scheduled Weekly Hours:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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