Vice President – Lean Digital Transformation Leader

Ready to shape the future of work? 

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook. 

Inviting applications for the role of Vice President – Lean Digital Transformation Leader

Lean Digital Transformation (LDT) function serves as a catalyst for career advancement and heightened leadership visibility within the company. By taking on responsibilities in this role, aspiring leaders are immersed in a dynamic environment that demands strategic thinking, decisive action, and effective communication. The challenges and complexities encountered within this function create an ideal testing ground for individuals to prove their leadership capabilities and demonstrate their potential. Furthermore, the function's prominence among senior management and executives ensures that exceptional performers are duly recognized and actively considered for future leadership positions. As a result, this function not only expedites career progression but also provides a distinguished platform for individuals to establish themselves as competent and influential leaders within the organization.

The LDT team drives the transformation agenda for G and its clients by leading the interplay of Data Analytics, Digital, and Lean Six Sigma. We fuse Lean and Six Sigma to optimize processes, bring end-to-end process linkage, reimagine businesses with digital solutions and predict problems before they occur by embedding Analytics into operations. You would also lead the charge to infusing agentic AI solutions and Generative AI into our Operations which we run for our clients.

In this role you will hold end to end accountability of several critical programs/ clients, which have $ booking targets in addition to overseeing outcomes on the digital disruption that are to be achieved.

All parts of the operating ecosystem need to be orchestrated into a well-oiled machine to meet the program success criteria, with respect to business outcomes and booking targets.

Responsibilities

• Own and deliver transformation outcomes for clients by combining data, technology, and emerging tech to unlock transformative value.

  
  

• Develop and execute a strategic roadmap to embed analytics and digital capabilities throughout the organization.

  
  

• Collaborate with global operating teams to identify and execute opportunities for modernizing operations.

  
  

• Conceptualize and architect scalable solutions, leveraging digital and technology-enabled tools to enhance operational efficiency and integrate new digital assets into the operating system.

  
  

• Evangelize solutions and work with delivery teams to implement and strengthen the value proposition.

  
  

• Provide thought leadership and execute diverse projects, including consulting, assessment, and analytics initiatives.

  
  

• Lead cross-functional teams in the implementation of analytics and digital projects, setting milestones, managing resources, and monitoring progress.

  
  

• Stay updated with industry trends and emerging technologies in analytics and digital transformation, offering guidance and thought leadership.

  
  

• Drive organizational change by promoting the adoption of analytics and digital capabilities, including change management strategies and training.

  
  

• Partner with existing Operations teams to expand the reach and offerings of digital and analytics solutions to customers and prospects.

  
  

Qualifications /required skills:

Minimum Qualification

• Min. postgraduate / MBA from a top institution (Preferred)

  
  

• Business understanding and knowledge of transformation trends in 2-3 Industry verticals.

  
  

• Experience in leading digital transformation programs which include technology, business strategy, data, and emerging technology, preferably in programs that are Experience led, Velocity Driven and at Global Scale

  
  

• Should have played critical role in building strategy and execution and have an excellent understanding and expertise in digital technologies including cloud computing, data analytics, artificial intelligence (AI), machine learning (ML), and automation.

  
  

• Have the alibility to collaborate with senior operations /sales leaders to understand their analytics, digital and transformation needs.

  
  

• Be able to establish strong relationships, manage expectations to drive adoption and to build solutions ensure alignment with client and business priorities and bringing in credibility to our Digital Value proposition.

  
  

• Strong analytical and problem-solving abilities, with the ability to interpret complex data and translate it into actionable in