Vice President - Global Capability Center Advisory

Ready to shape the future of work? 

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook. 

Inviting applications for the role of Vice President - Global Capability Center Advisory

The GCC Advisory Leader will lead the practice responsible for developing, selling and delivering our GCC advisory services specifically to Global Capability Centers (GCCs) in India and beyond.

This leader will drive the development and delivery of high-impact consulting solutions, guide clients through the full GCC lifecycle (strategy, setup, transformation, optimization), and position the organization as a trusted advisor in the GCC sector. The role requires deep consulting experience, strong client relationship skills, and a proven ability to lead complex, multi-disciplinary teams.

Responsibilities

Practice Leadership & Growth

• Build and manage the GCC advisory practice, including hiring, mentoring, and developing a high-performing consulting team.

  
  

• Define and execute the practice’s vision, go-to-market strategy, and service offerings for GCC clients.

  
  

• Drive business growth through client acquisition, solution innovation, and expansion of market presence.

  
  

Client Advisory & Engagement Delivery

• Lead end-to-end advisory engagements for GCC clients, covering strategy, operating model design, setup, transformation, and optimization.

  
  

• Act as a strategic advisor to senior client stakeholders, providing actionable insights and co-creating solutions to address complex challenges.

  
  

• Ensure delivery excellence, measurable outcomes, and high client satisfaction across all engagements.

  
  

Thought Leadership & Market Development

• Develop and publish thought leadership, frameworks, and best practices on GCC trends, operating models, and transformation.

  
  

• Represent the organization at industry forums, conferences, and client events as a subject matter expert.

  
  

• Monitor market trends, regulatory changes, and emerging technologies to inform service offerings and client strategies.

  
  

4. Solution Innovation & Capability Building

• Collaborate with cross-functional teams (technology, operations, HR, legal, real estate) to design and deliver integrated solutions for GCC clients.

  
  

• Continuously enhance consulting methodologies, tools, and playbooks based on client feedback and market evolution.

  
  

• Foster a culture of innovation, knowledge sharing, and continuous improvement within the advisory practice.

  
  

5. Stakeholder Management & Governance

• Build and maintain strong relationships with internal and external stakeholders, including clients, partners, and industry bodies.

  
  

• Oversee governance, compliance, and risk management for all advisory engagements.

  
  

• Provide regular updates and insights to executive leadership on practice performance, client outcomes, and market opportunities

  
  

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelor’s degree in business, Marketing, or a related field. An MBA or equivalent advanced degree is preferred.

  
  

• Experience in Core Consulting (Big 4 preferred) focused on selling advisory, transformation, technology, and/or outsourcing services.

  
  

• Proven record of accomplishment of success in selling to Global Capability Centers or similar organizations.

  
  

• Experience working with large enterprises and multinational corporations.