Vice President - Engineering Services & Supply Chain

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Vice President -Engineering Services & Supply Chain
The Engagement Manager will serve as the primary onsite interface between the client and the Engineering Services delivery organization. This role is accountable for end-to-end engagement governance, delivery excellence, financial performance, and relationship management, while identifying opportunities for account growth and value creation.
Responsibilities
Client & Stakeholder Management
• Act as the single point of contact for senior client stakeholders at the onsite location.
• Build and sustain trusted relationships with engineering, quality, manufacturing, and program leadership
• Represent client expectations internally and ensure alignment across offshore and nearshore teams
Growth & Value Creation
• Identify opportunities for account expansion, cross-service adoption, and transformation initiatives
• Support solution shaping, proposal development, and value articulation
• Champion continuous improvement, automation, and digital/AI-led engineering interventions
Delivery & Program Management
• Own end-to-end delivery governance across engineering services programs (product design, development, validation, PLM, quality, manufacturing engineering, etc.)
• Ensure adherence to scope, timelines, quality, and SLAs
• Proactively identify delivery risks and drive mitigation plans
• Lead program reviews, SteerCo updates, and executive communications
Financial & Commercial Ownership
• Own engagement P&L, including revenue, margin, and cost management
• Track and manage billing, forecast, rate cards, change requests, and scope expansions
• Support commercial discussions including renewals, pricing adjustments, and outcome-based models
Team Leadership & Governance
• Provide onsite leadership to cross-functional engineering teams
• Drive performance management, utilization, and capability alignment
• Work closely with offshore delivery leaders to ensure seamless execution
Qualifications we seek in you!
Minimum Qualifications
• Strong experience in Engineering Services / ER&D delivery
• Proven track record managing large, complex, multi-year client engagements
• Deep understanding of engineering lifecycle processes (design, validation, PLM, quality, manufacturing)
• Strong financial acumen with experience managing commercials and margins
• Excellent executive communication and stakeholder management skills
• Experience working in a global delivery model (onsite–offshore)
Preferred Qualifications/ Skills
• Background in manufacturing, industrial, automotive, aerospace, or high-tech domains
• Experience with digital engineering, PLM platforms, model-based engineering, or AI-enabled engineering
• Prior exposure to outcome-based or gain-share commercial models
Success Metrics
• Revenue growth and margin performance
• Client satisfaction and executive confidence
• Delivery performance (quality, schedule, SLAs)
• Engagement stability and team effectiveness
This role requires strong leadership presence, execution rigor, and the ability to operate at both strategic and operational levels with senior client stakeholders.
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.