UX Researcher

About Us

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

UX Researcher I

Location: Bangalore, India

COME JOIN USDo you want to change the world? Join us and help shape how knowledge workers discover, adopt, and leverage intelligent automation to transform business and the global economy. At Automation Anywhere, we believe that deep human understanding is at the heart of great product design. As a UX Researcher, you will be a voice for the user — uncovering insights that inform better decisions, drive more intuitive product experiences, and ultimately help people do their best work.How You Will HelpAs a UX Researcher I, you will work closely with our UX Design, Documentation, Product, and Engineering teams to plan and execute research that brings the user's perspective into every stage of the product development process. This is an exciting opportunity to grow your research craft within a world-class UX organization, work on complex enterprise products used by millions, and make a meaningful impact from day one.What You Will Do

• Partner with UX Designers and Product Managers to identify research needs and define the right methods to answer key product questions.
• Plan and conduct qualitative and quantitative research studies — including usability tests, contextual interviews, surveys, and concept evaluations.
• Recruit and screen research participants in collaboration with internal stakeholders and external panels.
• Synthesize research findings into clear, actionable insights and present them to cross-functional teams.
• Maintain and contribute to a growing research repository, ensuring insights are accessible and reusable across the organization.
• Support the UX team in building user journey maps, personas, and other research artifacts that foster shared empathy across the product org.
• Stay current on industry trends in UX research methodologies, tools, and best practices — and bring fresh ideas to the team.

YOU HAVE…

• 1–4 years of experience in UX Research, Human-Computer Interaction, or a related field (internship and academic research experience welcome).
• A foundational understanding of UX research methods — both qualitative (interviews, usability testing, diary studies) and quantitative (surveys, analytics).
• Exposure to research tools such as UserZoom, Maze, Lookback, Dovetail, or similar platforms.
• Strong written and verbal communication skills, with the ability to distill complex findings into clear, concise narratives.
• A degree in Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related field — or equivalent hands-on experience.

AND…

• You are genuinely curious about people — you love asking "why" and digging beneath the surface to understand behavior and motivation.
• You are a collaborative team player who communicates openly and thrives in a cross-functional environment.
• You are comfortable with ambiguity and eager to learn in a fast-paced, dynamic product organization.
• You bring humility, empathy, and a growth mindset to everything you do.

All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.