Technical Writer

Veolia group aims to be the benchmark company for ecological transformation. In 2022, with nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2021, the Veolia group supplied 79 million people with drinking water and 61 million people with wastewater service, produced nearly 48 million megawatt hours of energy and treated 48 million metric tons of waste. Veolia Environnement (Paris Euronext: VIE) generated consolidated revenue of €28.508 billion in 2021. www.veolia.com

Job  Summary:

This role focuses on the production of high-quality technical documentation—such as product and plant manuals—for water treatment technologies and solutions ensuring all content meets organizational and industry standards. 

Responsible for Content Creation & Management, Collaboration & Review, Continuous Improvement with  a strong background in technical writing, a deep understanding of water treatment technologies, and up-to-date knowledge of common publishing tools.

Essential Responsibilities:

• Ensure the production of high-quality documentation that meets organizational standards.

  
  

• Develop and Manage documentation project plans, timelines and resources to meet the organizational objectives.

  
  

• Continuous evaluation and improving documentation process and tools to enhance efficiency and effectiveness.

  
  

• Planning, editing, writing, and developing or migrating complete set of technical documents for the customer. 

  
  

• Providing enough information and content in written (or other) form regarding the product or solution so it can be understood and used by the recipient.

  
  

• Collaborating with technical colleagues across the organization to collect all relevant information to be used in technical documentation and partners with them to clarify ambiguous topics.

  
  

• Coordinating the approval process for the technical documentation.

  
  

• Organizes reviews and ensures documentation meets customer requirements.

  
  

• Keeping an updated knowledge of the main characteristics of the relevant products and a good awareness of the most common publishing tools in the market.

  
  

• Contributing to custom project activities and developing or improving documentation tools, templates, processes, and execution of tasks using approved processes and tools.

  
  

Key Skills required:

• Strong working knowledge of Madcap Flare software in creation of templates and standards.

  
  

• Excellent written and verbal communication skills.

  
  

• Excellent Knowledge of Source control management tools, Content Management System (CMS) and Configuration management.

  
  

• Excellent Knowledge of desktop and electronic publishing.

  
  

• Excellent Knowledge of HTML and XML languages.

  
  

• Strong project coordination skills.

  
  

• Friendly, service-oriented nature.

  
  

• Ability to work in a global, decentralized environment.

  
  

• Strong background in technical writing and deep understanding of water treatment technologies and industry standards.

  
  

• Ability to produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

  
  

• Having expertise in relevant technical domains or areas to manage compilation of product documentation (manuals, etc.) and to describe handling, functionality, and architecture etc. of a technical product/solution.

  
  

Experience required: 8 to 10 years

Bachelor of Engineering / Bachelor of Technology in Mechanical/Chemical Engineering

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.