Technical Project Manager

• TPM will define and execute comprehensive CloudOps/NoC/MLOps/ DevOps project plans, including scope, schedule, deliverables, risk management, and resource planning.
• Lead end-to-end delivery of projects involving cloud-native transformations, CI/CD pipeline setup, Infrastructure as Code (Terraform/Ansible), containerization (Docker/Kubernetes), and observability (Grafana, Prometheus, ELK, Datadog).
• Ensure smooth integration between development, QA, and operations teams, promoting continuous delivery and deployment practices.
• Manage scope, schedule, cost, and quality, ensuring compliance with SLAs and project objectives.
• Act as a primary client liaison, conducting governance meetings, communicating risks, and ensuring transparent reporting and escalation management.
• Collaborate with architecture and cloud engineering teams to design scalable, resilient, and secure delivery models for hybrid and multi-cloud environments.
• Support SoW, RFP, and Presales Engagements — contribute to RFP/RFI responses, SoW preparation, cost estimation, and technical proposal creation.
• Collaborate with presales and solution teams to define DevOps delivery architectures, transition plans, automation frameworks, and SLAs.
• Identify and manage upsell and cross-sell opportunities within existing client accounts through proactive engagement and delivery excellence.
• Lead cross-functional teams of DevOps engineers, SREs, and Cloud specialists — guiding sprint goals, reviewing technical deliverables, and enabling team performance.
• Manage capacity planning, skill development, and workforce optimization across multiple projects.
• Full ownership from a technical program management side during project execution phase.  
• Foster a culture of automation-first, observability, reliability engineering, and continuous improvement.
• Implement delivery best practices using Agile/ITIL frameworks and ensure integration with CI/CD and monitoring pipelines.
• Oversee project documentation, budget tracking, milestone sign-offs, and operational transition to support.

Skills & Experience

• 13+ years of overall experience, including 5+ years in DevOps/CloudOps/SRE project or program management.
• Deep understanding of DevOps tools and ecosystems – Git, Jenkins/GitHub Actions, ArgoCD, Terraform, Ansible, Docker, Kubernetes, Helm, and observability tools (Grafana, Prometheus, ELK, Datadog, Loki).
• Hands-on familiarity with AWS, Azure, or GCP services (EC2, EKS/AKS/GKE, IAM, S3, CloudWatch, etc.) and cloud migration strategies.
• Experience managing infrastructure automation, CI/CD pipelines, cloud operations, and reliability engineering projects.
• Strong expertise in governance, risk management, stakeholder communication, and financial control.
• Knowledge of Agile/Hybrid delivery models and experience with tools like Jira, Azure DevOps, or MS Project.
• Excellent communication, leadership, and client engagement skills with the ability to translate technical concepts into business impact.

Preferred Qualifications

• PMP, PRINCE2, or Agile (CSM/SAFe) certification.
• Cloud certifications (AWS/Azure/GCP).
• Exposure to AI Ops, MLOps, or Platform Engineering environments.