Technical Documentation Coordinator

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Summary:

In the Technical Documentation Coordinator role, you will be responsible for fulfilling the documentation requirements when an order is received and manage all documentation transmittals to client and sub-suppliers in order to fulfill customer needs. You will work directly with internal and external stakeholders to ensure all project documentation activity is regularly reported to the client and performed as per agreed technical specifications and project terms and conditions.

Responsibilities:

• Examine documents to verify completeness and accuracy of data and resolve discrepancies with document originators

  
  

• Maintain a document control record management system and/or hardcopy documents to ensure compliance with all applicable and required standards

  
  

• Process documentation through designated software in a timely manner

  
  

• Provide efficient support to Customer Service Order Fulfillment (CSOF) team to meet the department goals, including support on customer key communications, key performance metric calculation, meetings arrangements, training coordination, agenda updates and other critical department activities

  
  

• Develop and maintain procedures and standards for document development production, approval, distribution and amendment

  
  

• Ensure a “clean definition of documentation requirement” before commencement of work on an assigned Projects

  
  

• Prepare a detailed Document List with a submission schedule at the commencement of each assigned project, maintain an updated Project Documentation schedule throughout the life of the project

  
  

• Demonstrate ownership and accountability for total project execution performance & safety (project initiation to project completion) on all assigned projects

  
  

• Other duties as assigned

  
  

Requirement:

• Demonstrated self-starter attitude with the ability for seeing efforts to completion

  
  

• Strong verbal and written skills

  
  

• Proficiency with MS Office products, particularly Excel and Word

  
  

• Demonstrated ability of attention to detail, meeting of due dates, advanced organizational skills, and the ability to prioritize and manage multiple tasks simultaneously

  
  

• Strong attention to detail and ability to meet deadlines

  
  

• Advanced organizational skills and the ability to prioritize and manage mulitple projects simultaneously

  
  

• Experience in documentation software

  
  

• Knowledge of SAP is preferred

  
  

• Experience using Windchill is preferred

  
  

• Experience using PDF suite is preferred

  
  

• HS Diploma / GED and / or 0-2 years relevant experience

  
  

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Req ID : R-18548

Job Family Group : Engineering

Job Family : EN Technical Documentation

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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