Technical Architect-Multi Cloud Site Reliability

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a seasoned Technical Architect - Multi Cloud Site Reliability, you will ensure reliability, availability, and performance across multiple cloud platforms. You will leverage your expertise to drive strategic technical decisions and develop comprehensive solutions. Your primary responsibilities will include: * Define Quality Gates and Strategies: Develop and implement quality gates and strategies for availability, latency, performance, and capacity planning to ensure seamless operations across diverse cloud environments. * Identify Failure Points and Bottlenecks: Analyze and identify potential failure points and performance bottlenecks, and develop remediation plans to mitigate risks and optimize system performance. * Integrate Tools into CI/CD Pipelines: Collaborate with teams to integrate tools into CI/CD pipelines, ensuring efficient and reliable software delivery across multiple cloud platforms. * Scale Applications and Auto-Remediation: Design and implement scalable applications and auto-remediation strategies to ensure high availability and performance across cloud environments. * Collaborate During Critical Situations: Work closely with teams during critical situations to resolve issues and ensure prompt restoration of services.

Required education
Bachelor's Degree

Preferred education
Master's Degree

Required technical and professional expertise

* Deep Expertise in Multi-Cloud Platforms: Proven experience with multiple cloud platforms such as Google Cloud, AWS, Azure, IBM Cloud, and Red Hat OpenShift, with a strong understanding of their respective architectures and scalability limitations. * Experience with CI/CD Pipelines and Tool Integration: A strong background in integrating tools into CI/CD pipelines to ensure efficient and reliable software delivery across multiple cloud platforms. * Proficiency in Performance Optimization: Experience in identifying failure points and performance bottlenecks, developing remediation plans, and optimizing system performance across diverse cloud environments. * Experience with Scalable Application Design: Proven expertise in designing and implementing scalable applications and auto-remediation strategies to ensure high availability and performance across cloud environments. * Experience in IT Operations and Software Engineering: Strong understanding of incorporating software engineering principles into IT operations to create scalable and reliable software systems across diverse cloud environments.

Preferred technical and professional experience

* Proficiency in Cloud-Native Tools: Familiarity with cloud-native tools and technologies, such as containerization and serverless computing, to design and implement scalable applications and auto-remediation strategies. * Knowledge of IT Service Management: Understanding of IT service management principles and practices, such as incident management and problem management, to ensure seamless operations across diverse cloud environments. * Experience with Observability Tools: Exposure to observability tools and technologies, such as monitoring and logging, to identify failure points and performance bottlenecks and develop remediation plans.

Years of Experience:
12-14