Team Leader OTC

About DHL Group and Finance Services
DHL Group the logistics provider of the world with over 590,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Finance Services - Who we are?

We are over 700 financial professionals who provide high-quality finance and accounting services to DHL Group. We operate the financial and accounting processes for over 140 units of Express, P&P, Group Functions, Freight, eCommerce and Supply Chain - in Germany, the Alps and beyond. Our payment factory operates for over 800 group units worldwide.

The strengths that define us are shaped by our employees: mature digitalized processes, high-quality services, future-oriented projects and highly satisfied business partners. We are not only the experts for OTC, PTP, RTR, Billing and Master data processes. We develop and operate efficient digital solutions and manage professional projects. We offer expert consulting services and manage hybrid financial processes.

Our mission: We help the Group to become better by making finance easy. We are THE partner organization for finance and accounting.

In summary: "Excellence in Financial Services. Simply Delivered."

Ready to immerse yourself in the exciting world of Finance Services? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of Finance Services colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse group, join us in our APAC region.

We are looking for an immediate, full-time, permanent position in APAC at Chennai, India.

Job Purpose:

• Ensure the accuracy, completeness, and timeliness of financial data
• Lead and enhance the quality of the OTC processes conducted at the SSC Chennai
• Coordinate and ensure the continuity of exceptional service delivery for all stakeholders

Your tasks:

• Lead and develop the Finance Services OTC Team on site
• Coordinate and execute a comprehensive range of OTC accounting activities in daily operations
• Lead the implementation of central requirements for accounting, reporting and quality standards
• Be SPOC for all OTC related questions for Tower Lead, OTC colleagues and Business Partners
• Conduct and enhance internal controls procedures
• Ensure KPI goals and targets are reached and safeguard operational quality
• Analyze and improve work processes, developing optimization measures to enhance efficiency and improve standardization of processes in adherence to company policies
• Report on team efficiency management to the Location Manager
• Drive and participate in professional projects, including digitization and automation initiatives

Management Responsibility

• Lead and manage the OTC Team on site (currently 8 FTE), ensuring high performance and professional development.

Your profile:

Education Level

Bachelor’s degree in Finance/ Accounting

• Qualified experience in accounting, OTC Area, process management & optimization as well as customer service in an international setting
• Hands-on mentality, placing importance on quality and reliability
• Proficient in SAP S4/HANA and Oracle
• Strong leadership and team management skills
• Excellent communication and stakeholder management skills, fluent in English (written & verbal)
• Ability to work under pressure and meet tight deadlines
• Proactive approach to identifying and implementing process improvements

Experience Level

Minimum 5 years experiences

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

If this is something you would like to do, don’t hesitate and start your application.