Job DescriptionAre You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Being a good team player and influencing others
- Process design and mapping, and business requirement gathering experience
- Communicating effectively, applying interpersonal skills and taking initiative
What extra ingredients you will bring:
- A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Technical expertise to lead both proactive and reactive recruitment activities in accordance with Mondelez (MDLZ) policies, standard operating procedures and guidelines.
- Ability to drive end-to-end recruitment process, accountable for candidate experience, partnering with the People Manager, providing market insights, including tracking, assessment, feedback and offers.
- Works with People Managers to establish business requirements and to determine applicant requirements, leads and coaches managers throughout the process to drive identification, selection and land top talent.
- Sources the best candidates using a range of channels - owning the creation and execution of a sourcing strategy to generate both active and passive talent for current and future vacancies.
- An expert in assessing, matching, selling and closing candidates.
- Must understand local market trends, identify the most effective sourcing channels, industry networks, and competitive landscapes to drive efficiency in recruitment process.
- Conducts interviews, maintains candidate feedback and interview records.
- Leads external candidate calibration, selection and offer proposal; leverages closing skills to bring offers to acceptance.
- Being a team player with demonstrated excellence in communication, interpersonal, and customer service skills.
Education / Certifications: Bachelor’s degree
Job specific requirements:
- Minimum of 6 years of Talent Acquisition experience working as part of a talent acquisition team, acting in a talent advisory capacity.
- Ability to understand the business agenda, make recommendations to Human Resources and stakeholders on solutions to specific recruiting and retention challenges as needed.
- Highly tuned interpersonal skills with strong ability to read others and understand candidate drives and motivations.
- Very responsive and client focused
- Adept at influencing
- Fluent in using web-based recruiting tools (WorkDay is a plus), and CRM tools such as Phenom.
- Proven track record in working in a centralized, high volume, on-line recruiting function preferred.
- Strong process management skills, detail orientation and time management skills. Must have demonstrated experience in prioritizing workload demands.
Work schedule:
- US Shift timings - 7pm or 8pm IST onwards
- Working days - Monday to Friday
- Fixed days for WFH - 2 days a week
- Fixed days work from office - 3 days a week
Relocation Support Available? No Relocation support available
Business Unit SummaryWe value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succesMondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITERJob TypeRegularService Operations (Delivery)Global Business Services
