We are Progress (Nasdaq: PRGS), a trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Director of Enterprise Applications Engineering and help us do what we do best: propelling business forward. In this role, you will Own and manage end-to-end backend TA operations across multiple geographies (Americas, EMEA, APAC as applicable)Drive operational rigor, standardization, and compliance across TA processes, policies, and SLAsPartner with recruiters, HRBPs, and hiring teams to enable smooth hiring execution through strong operational supportOwn and support Background Verification (BGV) operations, including:Coordination with BGV vendorsCase initiation, tracking, follow-ups, and closureManaging discrepancies, escalations, and SLA adherenceEnsuring compliance with data privacy and local regulationsContinuously identify process gaps, inefficiencies, and risks; propose and implement scalable solutionsEnsure adherence to global hiring policies, data privacy requirements, and audit readinessOwn TA data accuracy, governance, and hygiene across ATS and related systemsBuild, maintain, and analyze TA dashboards, reports, and trackers (Excel / Google Sheets / BI tools)Translate hiring data into actionable insights for TA leaders and business stakeholdersTrack and report on key metrics such as time-to-fill, funnel health, recruiter productivity, SLA adherenceCreate SOPs, playbooks, and training materials to drive adoption of tools and processesSupport testing, UAT, and rollouts of new TA technologies and featuresManage global stakeholder expectations with clarity, urgency, and responsivenessCommunicate operational updates, risks, and dependencies effectively across regionsSupport leadership reviews, business updates, and governance forums with accurate data and insights Your background Bachelor’s degree in Human Resources, Business Administration, Analytics, or a related field5-7+ years of hands-on TA Operations, analytics and dashboard reporting experienceHands-on experience with ATS platforms (e.g., Workday, Jobvite, SuccessFactors, Taleo, or similar)Comfort with TA reporting tools, dashboards, and basic data visualizationTechnical bent of mind with ability to quickly learn and adopt new systemsStrong interest and practical exposure to AI and automation in TA (chatbots, AI screening, workflow automation, analytics, etc.)Advanced proficiency in spreadsheets (Excel / Google Sheets) including formulas, pivots, and dashboards Your Soft Skills Strong time management with ability to prioritize and execute in a high-volume environmentHigh sense of urgency and accountability for driving resultsExcellent analytical and problem-solving skillsDetail-oriented with a strong focus on data accuracy and operational disciplineStrong verbal and written communication skillsProven stakeholder management capabilities across levels and geographiesAbility to work independently while collaborating effectively in global, cross-functional teamsContinuous improvement mindset with curiosity to learn and innovate If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leaveAn extra day off for your birthdayVarious other leaves like marriage leave, casual leave, maternity leave, and paternity leavePremium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverageProfessional development reimbursement Interest subsidy on loans - either vehicle or personal loans.Apply now! #LI-SR1 #LI-Hybrid
