Supply Planning System SME

Entity:

Customers & Products

Job Family Group:

Procurement & Supply Chain Management Group

Job Description:

We are seeking a diligent and proactive Supply Planning Systems Subject Matter Expert (SME) to support our Performance Unit (PU) planning community in maximizing the efficiency of our digital planning systems, notably Kinaxis Maestro. The role is pivotal in ensuring consistent planning practices with global operating templates, supporting end users, troubleshooting system issues, and driving adoption of new processes and enhancements.  The role forms part of a global community of functional experts who reports into Global Supply Planning Process Owners in the Global Planning COE and the IT technical architect and support teams to triage and prioritise ongoing process or technical defects, as well as prioritise and author agreed enhancements within the system.

This position requires proven Kinaxis Maestro experience as a contributor or author, combining strong analytical skills with our Enterprise Resource Planning tool (ERP) (e.g. SAP, JDE) and the ability to foster collaborative working relationships with supply chain planning and IT colleagues in Pune and other markets.

What you will deliver (responsibilities)

System Expertise & User Support

• Be the primary go-to expert for Kinaxis Maestro for the BTC and FBT community, providing hands-on supply planning process and Kinaxis Maestro  support to end users in Supply Planning, Raw Material Planning and Inventory areas as following Castrol’s defined Global Processes.

• Address end user queries related to system functionality, troubleshooting, and best practices.

• Act as the first line of support for supply planning system defects, triage in and escalate through a defined process based on criticality and business impact as needed.

Training & Adoption

• Conduct new joiner Supply Planning training sessions, mentoring users to improve their understanding of how to use Kinaxis Maestro.

• Actively participate in Planning System Subject Matter Experts, led through the Planning Centre of Excellence (COE), to share trends, raising concerns and improvement areas across geographies

• Support Supply Planning Process Owner to develop and maintain  training materials,  Standard Operating Procedures (SOPs), and best practice documentation aligned to the global planning operating model.

• Drive adoption of new system capabilities, ensuring effective change management.

Process Optimization & Governance

• Identify gaps or inefficiencies in how PU users apply planning process functionality within Kinaxis.

• Collaborate with global and Community of Practice teams to drive continuous improvement in planning practices as executed within Kinaxis

• As part of the global SME community, provide feedback to IT and Global Process Owners on system enhancements and user experience improvements.

What you will need to be successful (experience, job requirements & qualifications)

Education: Bachelor's degree in supply chain management, Logistics, Business, or a related field (Master’s preferred).

Experience: 8+ years of experience in Planning, with a strong understanding of supply planning and hands-on experience within Kinaxis Maestro

• Proven experience in supply planning with demonstrable experience leading teams with a digital E2E tool

• Strong analytical skills and proficiency in supply chain software (Kinaxis Maestro preferred) and ERP systems

• Excellent process and digital problem-solving and troubleshooting abilities.

• Effective communicator with strong training and mentor skills for those in planning in Pune and in the markets

• Experience in change management and user adoption techniques

• Ability to work cross-functionally with local, market and global planning teams, and technical IT teams

Why join bp

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility tools, Analytical Thinking, Business Acumen, Commercial Acumen, Digital Fluency, Inventory Management, Kinaxis, Kinaxis Supply Planning, Logistics Management, Negotiating, Negotiation planning and preparation, Project Management, Risk Management, Supplier Relationship Management, Supply chain management, Supply Chain Planning (SCP), Supply Planning, Sustainability awareness and action, Value creation and management

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.