Sr Cust Supp Mgt Professional ( Project Manager)

Sparta Systems has been recently acquired by Honeywell. Honeywell is a Fortune 100 company with expertise in Life Sciences. The combination of Sparta Systems and Honeywell brings together Sparta Systems’ quality management leadership with over 100 years of software and industrial expertise from Honeywell.
If you’re a dynamic and strategic Global Project Manager in the technology sector, Sparta has an exciting opportunity for you. Use your expert skills to scope projects, develop proposal documents, generate demand for services and training as well as ensure issues are resolved and kept within budget and timeline. The Global Project Manager will be familiar with validation documents and procedures.
Your prominently developed skills in the area of business process operations and improvement activities will be on display. Bring your established record of managing multiple and competing priorities along with your proven leadership and people management skills to an established leader in the Quality Management Software industry. Only those experienced with computer software applications and Microsoft Project need apply.

For 25 years, Sparta Systems is the world’s premier provider of cloud and on-premise quality management software. We offer the solutions, analytics, and expertise that speed up quality and compliance. Companies in life sciences, consumer products, discrete manufacturing and more, rely on Sparta.

• Deliver weekly integrated status of all project related activities – including project status, issue resolution, risk management and financial status
• Conduct performance monitoring, information, and reporting; help diagnose root cause of problems 
• Identify and escalate critical issues in timely manner
• Review documentation and deliverables from project team to ensure quality delivery of services
• Ensure teams are taking corrective action as necessary to deliver complete scope, desired quality and timeliness of customer projects and strategic programs
• Keep team apprised via project plans, meetings and discussion minutes of project tasks identified, tasks to be completed, and work not completed
• Act as a single point of contact within the project for Support, Product Management and Research & Development
• Support Sparta PMO initiatives and assist with relevant SOP updates
• Ensure adherence to common processes, such as:

o AGILE implementation methodology
o Software Development LifeCycle (SDLC)

YOU MUST HAVE (8-10 Years of Experience) - MEASURABLE 

• 2+ years experience working with SaaS implementations. 
• Must have strong communication skills (oral, written and presentation) negotiation, influencing and relationship skills along with high personal integrity, credibility, and energy.
• 2+ years of demonstrated leadership within a matrixed organization, managing cross-divisional projects and building effective cross-functional teams and relationships
• 2+ years of demonstrated experience working with Project Teams defining, estimating & scheduling project work to achieve project scope and ensure resource allocation is mapped to requirements
• 2+ years Demonstrated experience managing project financials including the PO burn rate throughout the project lifecycle

WE VALUE

• Product LifeCycle Management (PLM) process
  o PRIME implementation methodology
• Successful completion of Bachelors’ degree or relevant business / information technology or equivalent experience
• Strong experience with the MS Office Suite particularly Project, Excel, PowerPoint, Visio. 
• Candidates with Salesforce experience will receive priority consideration
• Agile Scrum Certification 
• Work experience in Life Sciences, Medical Device, Consumer Packaged Goods (CPG) or Discrete Manufacturing highly preferred
• Travel is occasional as warranted by project work; frequency will vary depending on project requirements 
• Education Level College/University Degree