Specialist NPO

As a Network Performance Optimization (NPO) Specialist, you will monitor and analyze network performance, identify and diagnose root causes of issues, and implement optimization actions such as QoS adjustments, parameter tuning, and software upgrades to ensure continuous performance.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

• Lead and serve as the primary contact for specific technical domains and Original Equipment Manufacturers (OEMs), managing project deliverables independently.
• Engage with customers as a Subject Matter Expert (SME), offering technical guidance and insights.
• Optimize network performance through traffic, capacity, and neighbor management to enhance Key Performance Indicators (KPIs) and end-user experience.
• Identify and recommend new feature rollouts and conduct carrier aggregation analysis for multi-carrier networks.
• Perform analysis and optimization for benchmarking activities (e.g., Umlaut/P3, regulatory drive tests) and validate/optimize Network Performance Optimization (NPO) tools.
• Collaborate with cross-functional teams (e.g., CM, PM, FM, OMS) to resolve issues and manage customer interactions regarding Service Level Agreement (SLA) KPIs, regulatory compliance, and benchmarking reports.

You Have: 

• Bachelor’s or master’s degree in or related field with experience in Network Performance Optimization. 
• Expertise in radio optimization for the latest SW/HW Release of Nokia 5G/4G and/or Samsung/Huawei 5G /4G Network.
• Experience in OEM-specific tools and products, including Nokia SRAN BTS, NetAct, and/or Samsung LSMR, USM.
• Experience in at least two RATs (5G & 4G) per OEM.
• End-to-end correlation across Radio, Access, IP, Transport, and Core domains.to improve Customer Experience, Service KPIs.
• Experience in spectrum refarming, 2G/3G sunset strategies, and post-optimization activities. Proficiency in data visualization & reporting tools (PowerPoint, Excel, Pivot Tables, Power BI).
• Experience in Radio Network Consolidation, ORAN, Cloud RAN, VRAN, Enterprise Networks, Private 5G, Massive MIMO, Network Slicing, MEC, and IoT Connectivity.

It would be nice if you also had:

• Good understanding of Managed Services Processes. Good experience in delivering managed services projects for a multi-vendor environment.