Software Development Senior Specialist

Req ID: 370402 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Senior Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role Overview

As a Site Reliability Engineer, you will join our Cloud Platform Engineering team to bridge the gap between software development and systems engineering. This role is designed for an experienced professional who can ensure our cloud-native services are scalable, resilient, and highly available across a multi-cloud landscape. You will be responsible for architecting and maintaining the foundational infrastructure that powers our global services, utilizing modern SRE principles to manage SLIs, SLOs, and error budgets.

Responsibilities

· Partner with global engineering teams to design and deliver Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for mission-critical cloud services.

· Architect and manage cloud infrastructure using declarative tools like Terraform to ensure repeatable and auditable deployments across multiple regions and providers.

· Build and maintain comprehensive observability stacks using Prometheus, Grafana, Datadog, or OpenTelemetry to gain deep insights into system health, performance, and distributed tracing.

· Identify manual operational tasks ("toil") and develop software-based solutions or automated workflows to eliminate them through advanced scripting and engineering.

· Drive the end-to-end incident response process, participating in on-call rotations and leading blameless post-mortems to foster a culture of continuous improvement and reduce MTTR.

· Manage and optimize containerized workloads running on Kubernetes, focusing on autoscaling, resource quotas, and service mesh implementations.

· Collaborate with developers to integrate reliability safeguards into CI/CD pipelines using GitHub Actions, GitLab CI for safe, automated, and frequent deployments.

· Analyze cloud consumption data and performance metrics to perform proactive capacity planning and cost optimization (FinOps) across the cloud estate.

· Design, write, and deliver software to improve the availability, scalability, latency, and efficiency of global network paths and distributed systems.

· Participate in system design consulting and platform management to ensure reliability, security, and scalability are built-in from the initial architectural phase.

Basic Qualifications

· 4–8 years of experience in a Site Reliability Engineering, DevOps, or Cloud Engineering role, with a proven track record of managing production environments at scale.

· Bachelor’s degree in Computer Science, Engineering, or a related technical field involving coding and systems engineering.

· Deep hands-on experience with at least one major cloud provider (AWS, Azure, or GCP), including networking, IAM, and managed services.

· Proficiency in at least one high-level language such as Python, Go, or Java for building internal tools and automation.

· Strong experience with Bash or PowerShell for system-level automation and configuration management.

· Solid understanding of Linux/Unix fundamentals, networking protocols (TCP/IP, DNS, HTTP/S), and the architecture of distributed systems.

Preferred Qualifications

· Extensive experience with Azure-specific SRE practices, including Azure Monitor, Log Analytics, and Kusto Query Language (KQL).

· Hands-on experience managing and scaling Windows 365 (Cloud PC) or Azure Virtual Desktop (AVD) environments, including image management and performance tuning.

· Proficiency with Microsoft Intune for automated policy application and configuration consistency across virtualized endpoints.

· Experience managing production-grade Kubernetes clusters, including cluster upgrades, security hardening, and CNI/CSI configuration.

· Experience with GitOps workflows and tools to manage infrastructure and application state.

· Outstanding verbal and written communication skills, with the ability to lead technical discussions and mentor junior team members on SRE best practices.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.