Site Reliability Engineer

About Company:

IBM India is the Indian subsidiary of IBM, a multinational computer hardware and IT services company.

An Ideal Candidate:

Red Hat Openshift

Microsoft Azure

Continuous Integration And Continuous Delivery (ci/cd)

Docker Kubernetes

Argo CD

DEVOPS

• Technical Troubleshooting Production Support & Monitoring
• On-Call Operations
• Incident & Problem Management
• Root Cause Analysis (RCA)
• Automation & CI/CD (Jenkins / Azure DevOps)
• Microsoft Azure / Cloud Migration
• Observability Tools (Splunk / Grafana)

Upgrades, Patching & Maintenance

Key Competencies:

• DevOps tools and practices – CI/CD, Jenkins, Git, GitOps(ArgoCD) etc. to deploy applications to OpenShift environment.
• Very good understanding/experience handling Kubernetes/OpenShift environment.
• Monitoring and Observability : The ability to design, implement, and manage monitoring systems is crucial.
• Experience with tools like Grafana and Prometheus is a plus.
• System Administration : Should have good knowledge to work on Linux(must have) and Windows(good to have).
• Networking : Troubleshooting connectivity issues, understand LB configurations viz. adding removing nodes from LB pool as per requirement.
• Proficient in Cloud Platform – Microsoft Azure.
• Understanding of storage systems – NAS.
• Experience in troubleshooting application issues in highly complex distributed integration environment.
• Good Understanding of Proxy servers, Middleware systems, Web services etc.
• Strong analytical and troubleshooting skills are necessary to diagnose and resolve complex issues in production environments quickly.

Goals and deliverables

Focus Areas & Primary Responsibility:

• Production Support & Monitoring
• On-Call Operations
• Incident & Problem Management
• Root Cause Analysis (RCA)
• Automation & CI/CD (Jenkins / Azure DevOps)
• Microsoft Azure / Cloud Migration
• Observability Tools (Splunk / Grafana)
• Upgrades, Patching & Maintenance

Expected skills

Skills

Red Hat Openshift

Microsoft Azure

Continuous Integration And Continuous Delivery (ci/cd)

Docker Kubernetes

Argo CD