Senior UX Designer

About the Team

Wolters Kluwer’s Digital Experience Group (DXG) designs user-centered solutions across our global portfolio of products. With Apollo,we supportdifferent aspectsof content management, for allWolters Kluwer divisionsand content businesses globally. 

Through a set of business-defined services & content managementsystem(CMS), we serve Wolters Kluwer solutions’ content journeys,from acquisition to deliveryto a product system. Throughout that lifecycle, we supportenrichment, authoring, workflow, metadata management, transformation, delivery, andother related content processes.

Our UX group collaborates closely with Product Management, Engineering, and Data & AI teams to solve complex customer and business content problems. Weoperatein multi-role, multi-product ecosystems where usability, trust, performance, and compliance are critical. 

About the role

As aSenior CX/UX Designer for Apolloyou design the end-to-end for complex solutions within one or more products & services (e.g., Content Bus, Config Manager, Core UI, CK Editor). Youare responsible fordriving quality, consistency, and user-centered decisions from discovery through delivery. 

You will playan important rolewithin a cross-functional product team, designing intuitive, scalable digital experiences for a variety of professional usersoperatingina highly complex, information-intensive environment. Working closely with product managers, engineers, and domain experts, you will help translate complex and evolving requirements into clear, efficient service/user journeys, conceptual designs and interactive prototypes that support accuracy, compliance, and productivity.

The role requires strongsystemsthinking, attention to detail, and comfort working in a large enterprise environment where priorities, constraints, and delivery plans may evolve.

Responsibilities

• Design end-to-end flows, wireframes,concepts,prototypesand interaction models for complex B2B software products

  
  

• Create interactive prototypes with sufficient level of detail to explore ideas, communicate design intent,andsupport validation of workflows and interaction patterns.

  
  

• Collaborate with team members to conduct user research, gatherfeedback,andturn findings into practical design improvements.

  
  

• Iterate on designs based on user feedback, analytics, technical constraints, and changing priorities.

  
  

• Prepare designs atappropriate levelsof fidelity for development, working closely with engineersand product/delivery leadsto support effectiveandaccurateimplementation of designs.

  
  

• Contribute to shared design systems and patterns, following established standards and governance tomaintainconsistency and scalability.

  
  

• Work closelyand(pro-)activelywith product managers, engineers, and domain experts to balance user needs with regulatory, business, and technicalconsiderations.

  
  

• Activelyparticipatein brainstorming sessions to develop user-centric design solutions.

  
  

• Explaindesigndecisions clearly within cross-functional teams, using research, data, anduser experienceprinciples to support your thinking.

  
  

• Keep up to date with enterprise UX trends, accessibility standards, and relevant best practices, applying them thoughtfully whereappropriate.

  
  

• Use AI tools where helpful to support research, ideation, documentation, and prototyping, and contribute to discussions about AI-driven capabilities within the product

  
  

Requirements

• 6–9+ years of experience in UX/Product Design, preferably in complex,enterpriseB2B, andregulated environments 

  
  

• Must be proficient in English (spoken and written)

  
  

ComplexEntrepriseUX & Interaction Design

• Solid experience designing structured user flows and interactions for complex, service-oriented, data-heavysoftware

  
  

• Proficiencywith Figmaincludingcreating andmaintainingwireframes, prototypes, and design assets to a level of detail suitable for development.

  
  

• Experience using and contributing to shared design systems in multi-product environments, applying establishedpatternsand extending them whereappropriate.

  
  

Research & validation

• Experienceparticipatinginand conductingconceptand/orusertesting with professional users.

  
  

• Ability to work with others to translate research findings and insights into practical, user-centreddesign improvements.

  
  

Enterprise collaboration

• Strong teamwork, comfortable working in cross-functional, matrixed teams within
  a largeorganization.

  
  

• Ability to balance user needs with business, regulatory, and technical considerations.

  
  

• Clear and confident communication skills, with the ability to explain design decisions and rationale within team and project contexts.

  
  

• Openness to feedback and the ability to engage in constructive design critique,iteratingonwork collaboratively rather than defensively.

  
  

• Apro-active,learningmindset, with willingness totake initiative,build domainknowledge over time, ask questions, and adapt approaches as understanding deepens.

  
  

AI & innovation

• Familiarity with using AI tools as part of everyday design work, including emerging AI-assisted prototyping capabilities, as well as support for research synthesis, ideation, and documentation.

  
  

• Ability to engage in discussions with product, engineering, and domain experts about how AI-driven capabilities could support professional user workflows thoughtfully and responsibly, applying judgement about what is useful in practice and where human inputremainsimportant.

  
  

Portfolio

• A portfolio isrequiredas part of the application,demonstratingexperience designing complex digital products and taking work from early exploration through to delivery-ready outcomes.

  
  

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.