Senior Solution Architect (Airport Operations)

Job Title

🌟 Senior Solution Architect (Airport Operations)

📍 Location: Bangalore

POSITION SUMMARY

In close collaboration with software and hardware development teams, you will ensure that solution architectures support AAO business objectives and align with broader enterprise architecture and technology strategy.
You will play a key role in the development, deployment, and integration of AAO Self‑Service solutions.

You will report to the Group Architect and your responsibilities will include:

• 🤝 Connecting with identified stakeholders to anticipate dependencies and improve existing software solutions.
• 💡 Making recommendations in your domain of expertise (technical/functional solutions).
• 🔍 Ensuring technological watch (staying updated with latest evolutions).
• 🛠️ Providing ongoing support.

MAIN RESPONSIBILITIES

🔧 Technical Function

• Serve as the Solution Architect on self-service projects for high-profile India-based airport customers.
• Attend client meetings and produce customer-facing documentation.
• Set up secure cloud and on‑premise infrastructure (AWS network rules, WAFs, security groups, IAM policies, etc.).
• Set up/update/maintain security alerts using data from operational monitoring tools (e.g., SCADA, AgentPortal*, PRTG, CloudWatch, RabbitMQ, Elastic, RealTimeHub*).
  AgentPortal and RealTimeHub are internal Amadeus tools.
• Implement and enhance security tooling + automation, including alerting and integrations with 3rd‑party systems.
• Maintain company security policies.
• Coordinate penetration testing for product lines handling personal/sensitive data.
• Promote security culture and awareness across teams.
• Protect the public attack surface from new and emerging threats.
• Automate daily manual tasks.
• Support tenders and compliance questionnaires.

💼 Business Knowledge

• Respond to client security requests in non‑standard situations.
• Understand key business drivers and apply them to your work.
• Respond to security-related tender questionnaires.

📘 Procedural Knowledge

• Ensure security deliverables meet Amadeus quality standards.
• Apply required procedures and methodologies.
• Participate in knowledge sharing and upskilling of ICM staff.

🤝 Working with Others

• Collaborate effectively to achieve team goals, offering constructive input.
• Build stable working relationships across teams and domains.

📈 Skills Development

• Develop strong problem‑solving capability.
• Demonstrate competence independently or with minimal guidance.
• Continue to grow technical capability.

👥 Stakeholder Management

You will work closely with:

• Self-Service Architecture team
• Amadeus Security team
• Airport customers
• Self-Service engineering teams
• (At times) Airline customers

RELEVANT WORK EXPERIENCE

Experience owning end‑to‑end technical delivery in regulated, multi‑stakeholder environments.

Airports are uniquely complex! Security sensitive, integration‑heavy, operationally critical, and institutionally layered. The architect must operate across infrastructure, application, vendor, airline, and airport ecosystems.

Airport Operational Systems

• IATA standards
• ACI best practices
• CUPPS / CUSS

Self-Service Technologies

• Check‑in kiosks
• Self‑bag drop
• Biometric boarding gates
• Boarding pass & baggage tag printers
• DigiYatra (desirable)

Airline DCS Integration

(e.g., Amadeus, Sabre, Navitaire)

Deployment Experience

You should have led:

• Multi‑site rollouts
• Hardware + software deployments
• Networked edge devices
• Remote device management at scale
• Cutover planning in 24/7 environments

➡️ If not airport experience, regulated edge infra experience in banking, healthcare, telco, transport is acceptable.

Required: 8+ years in IT/Engineering/Software (preferably Airports) as Senior Engineer/Solution Architect/DevOps/SecDevOps.
Soft Skills: Ability to work in globally matrixed, complex organizations; strong communication skills.

BUSINESS UNDERSTANDING

• Cloud & hybrid infrastructure setup
• Automation, logging, alerting, reporting
• Secure network design
• Firewall rule design
• Identity & Access Management
• TLS & certificate management
• Device hardening / OS lockdown
• Vulnerability management
• Pen‑testing remediation
• Data sovereignty
• PCI‑DSS awareness

SKILLS

🔐 Application & Infrastructure Security

• Understanding of full‑stack DevOps, analytics, and testing
• Automation & scripting (Python, Shell, etc.)
• Collaboration with dev teams using version control & Agile
• Experience with logging platforms
• Experience with AWS, ElasticSearch, CI/CD pipelines, Git
• Ability to stay focused under time‑critical operational pressure
• Proactive, autonomous, adaptable
• Strong information‑gathering ability

What we can offer you  

• · 🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.  
• · 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.  
• · 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.  
• · 🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.  
• · 💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.  
• · 🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.  
• · 🌈 A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.  
• · 📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees. 

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.