Senior ServiceNow Analyst

Job Description:

ServiceNow Technical Consultant – Governance, Risk & Compliance (SecOps)

Job Summary

·Design, develop, and maintain ServiceNow Security Operations (SecOps) applications

·Implement and customize Vulnerability Response, Security Incident Response, and Threat Intelligence modules

·Integrate ServiceNow SecOps with security tools (e.g., scanners, SIEM, EDR, SOAR platforms)

·Build workflows, Flow Designer logic, business rules, scripts, UI policies, and dashboards

·Customize data models, forms, reports, and performance analytics for security use cases

·Automate risk scoring, vulnerability prioritization, and remediation workflows

·Support integrations using REST/SOAP APIs, MID Server, and data imports

·Collaborate with security analysts and stakeholders to translate requirements into technical solutions

·Ensure solutions follow ServiceNow best practices, performance standards, and security controls

·Support platform upgrades, patching, and continuous improvement initiatives

Required Qualifications

·3+ years of ServiceNow development experience

·Hands-on experience with ServiceNow SecOps modules

·Strong scripting skills in JavaScript (Glide API, Script Includes, Business Rules)

·Experience with Flow Designer, IntegrationHub, and REST APIs

·Understanding of cybersecurity concepts: vulnerabilities, incidents, threat intelligence, CVSS, risk scoring

·Experience integrating ServiceNow with third-party security tools

·Ability to work closely with security and IT teams in an agile environment

Preferred / Nice-to-Have

·ServiceNow certifications (CSA, CIS – SecOps, CAD)

·Experience with GRC, IR, or VR implementations

·Familiarity with security tools such as Qualys, Tenable, Rapid7, Splunk, CrowdStrike, or similar

·Experience with Performance Analytics and custom dashboards

·Knowledge of ITSM, CMDB, and asset management within ServiceNow

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.