Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Manager Technical (Cloud)
Who is Mastercard
Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
As a Senior Product Manager – Technical within Mastercard Services, you will lead end-to-end product development for complex, multi-team platform capabilities. You will turn business problems and product strategy into clear, structured requirements (initiatives, epics, features, and user stories) that enable engineering teams to deliver high-quality outcomes at scale.
This role partners closely with Product, Engineering, and Architecture to drive clarity, prioritization, and delivery readiness across one or more domains.
Role
This position is a member of Services Enablement & Transformation Cloud Infrastructure team.
• Lead technical requirement clarification and solution discussions in partnership with engineering leads and architects.
• Challenge designs or requirements where needed to improve quality, accelerate delivery, lower costs, and long term maintainability.
• Document requirements clearly with rules, workflow diagrams or state transition tables to aid understanding
• Own the definition and evolution of initiatives, epics, features, and user stories, ensuring requirements are complete, coherent, and aligned to product strategy and architectural direction.
• Drive prioritisation decisions and trade offs at initiative, epic, and feature level, balancing scope, risk, value, and delivery constraints.
• Partner with engineering leads to drive project planning and delivery coordination, including defining milestones/timelines, tracking progress, proactively managing risks and dependencies, and communicating delivery impacts or changes to stakeholders.
• Step in where needed to maintain momentum, remove ambiguity, and ensure delivery alignment across multiple scrum teams.
• Ensure vulnerabilities and mandatory technical imperatives for the product are handled timely
• Own deliveries while ensuring proposed solutions meet all requirements and fit within Mastercard technology standards.
All About You
• Strong experience leading technical product development from ideation through delivery across multiple teams.
• Good understanding of cloud technologies (AWS, Azure, or GCP) and modern data platforms (e.g. distributed data processing, storage, analytics and AI/ML)
• Proven ability to manage scope, prioritisation, and trade offs in complex product environments.
• Comfortable working with engineers and architects on solution design, constraints, and delivery sequencing.
• High-energy, detail-oriented and proactive with the ability to function under pressure in fast-paced, agile environment
• Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills
• Familiarity with formal product and delivery governance models (e.g. data privacy reviews, architecture reviews, delivery readiness).
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
