Senior Principal Consultant MuleSoft Technical Architect

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Principal ConsultantMuleSoft Technical Architect

We are seeking an experienced MuleSoft Technical Architect to join our integration and digital transformation team. In this role, you will be responsible for designing, governing, and delivering scalable, secure, and high-performing integration solutions using the MuleSoft Anypoint Platform. You will work closely with Salesforce (SFDC) and other enterprise platforms to ensure seamless system connectivity that supports critical business processes, regulatory requirements, and strategic objectives.

The ideal candidate brings deep expertise in MuleSoft architecture, strong integration design skills, and the ability to translate complex business requirements into robust, reusable API-led solutions. Your success will be measured by the stability, scalability, and business value delivered through enterprise integrations.

Responsibilities:

• Design and architect high-performance, reusable, and resilient integration solutions using MuleSoft Anypoint Platform

  
  

• Define and implement API-led connectivity (System, Process, and Experience APIs) aligned with enterprise integration standards

  
  

• Identify business processes that can be enhanced through system integration and API enablement

  
  

• Lead the design and development of custom integrations between Salesforce and third-party systems (CRM, ERP, core systems, data platforms)

  
  

• Collaborate with project managers, Salesforce architects, developers, and client stakeholders to ensure cohesive solution design and delivery

  
  

• Establish and enforce integration best practices, governance models, and design standards

  
  

• Conduct assessments of existing integration landscapes and produce architecture recommendations, roadmaps, and modernization plans

  
  

• Lead data and functionality migration from legacy or third-party applications via MuleSoft

  
  

• Ensure solutions meet non-functional requirements including security, performance, scalability, monitoring, and compliance

  
  

• Support blueprinting, design workshops, and technical walkthroughs with customers

  
  

• Provide technical leadership, mentor mid-level and junior integration developers, and review solution designs

  
  

• Stay current with MuleSoft platform capabilities, integration trends, and cloud technologies

  
  

• Validate solution components, lead customer design reviews, and proactively identify risks and mitigation strategies

  
  

• Build trusted relationships with client stakeholders and contribute to integration service offerings and accelerators

  
  

Qualifications we seek in you!

Minimum qualifications

• B.E or B.Tech or MCA

  
  

• Proven experience as Technical Mulesoft Architect, with a strong understanding of Salesforce's platform.

  
  

• Strong hands-on expertise with MuleSoft Anypoint Platform, including API Manager, Runtime Manager, and CloudHub

  
  

• Must have experience integrating with Experian, Twilio, Genesys, Oracle and similar platforms

  
  

• Must have experience of integrating Salesforce with other 3rd party applications using middleware (MuleSoft), and REST/SOAP APIs

  
  

• Must have done at least solutioning with 2-3 large implementations individually or in lead capacity.

  
  

• Experience in CI/CD (Gearset, Copado, Jenkins), Git, VS Code, Oracle integrations