Senior Operations Associate, Amazon Retail India

- Work with a brand/vendor POC to ensure regular inventory replenishment and input metrics
- Hand hold multiple brands/vendors by supporting on inventory inbounds to FCs
- Work with external Operations stake holders at vendors to troubleshoot inbound issues
- Primary contact for any brand escalation on catalogue/inventory/operations related issues
Key job responsibilities
- Work with a brand/vendor POC to ensure regular inventory replenishment and input metrics
- Hand hold multiple brands/vendors by supporting on inventory inbounds to FCs
- Work with external Operations stake holders at vendors to troubleshoot inbound issues
- Primary contact for any brand escalation on catalogue/inventory/operations related issues
A day in the life
Check daily inbound capacities across FCs
Check on weekly forecasts shared with FCs
Check with vendors on stock readiness
Check on Out of Stock SKUs prioritization
Audit customer-facing inventory metrics at vendor level
- Bachelor's degree
- Experience in e-commerce, digital marketing, customer service delivery or digital sales
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Experience with operations/supply chain
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