Senior Manager – IT Business Analysis

Company:Marsh CorporateDescription:

We are seeking a talented individual to join our MMB Analytics team at Mercer Marsh Benefits, a Marsh business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Manager – IT Business Analysis (E)

Marsh is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 76,000 colleagues advise clients in 130 countries. With annual revenue over $17billion, Marsh helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh Risk advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marsh.com, follow us on LinkedIn and Twitter or subscribe to BRINK.

What can you expect?

• The Analytics team deliver analytics products internally within Marsh and externally to clients, operating as experts within the business to help the organization gain a competitive advantage through analytics.

  
  

• The team are looking to continue to deliver value through global initiatives and analytics product solutions. We will be looking for you to embrace the challenge of delivering and operationalising these solutions.

  
  

We will count on you to:

• Work with Product Owners, Project Managers and other Business Analysts to create and monitor business requirements

  
  

• Document and evaluate business and technical processes, defining the development of solutions alongside the Analytics team

  
  

• Collaborate with consultants and SMEs in various countries to gather and analyse requirements for onboarding users to Analytics solutions

  
  

• Assess and understand individual country processes and requirements to determine how it integrates into the global product roadmap

  
  

• Work with external teams to evaluate how country-specific data can be incorporated into analytics systems.

  
  

• Schedule and lead regular meetings to identify areas of concern and address requests for updates, ensuring proper escalation to the relevant teams where necessary

  
  

• Participate in product walk-throughs, functional test plans and implementation sessions

  
  

• Ensure solutions meet business needs and requirements with using acceptance criteria

  
  

• Perform requirements analysis and produce thorough documentation

  
  

• Convert high-level product features or requirements into user stories, providing the development team with the required information to act

  
  

What you need to have: 

• Multiple years of experience in a similar or relevant role in a product or analytics environment

  
  

• The ability to communicate messages to management and developers in English in concise and easy-to-understand formats

  
  

• Experience working in an iterative development environment

  
  

• Proven experience of taking initiative to drive and execute larger initiatives towards strategic goals

  
  

• Proven presentation skills to senior leaders and operational users

  
  

• Comfortable working and communicating with non-technical business users in English

  
  

• Proficiency in Microsoft Office Suite

  
  

• Ability to maintain discretion and deal appropriately with confidential information

  
  

• Energetic, cheerful, personable and willing to learn

  
  

What makes you stand out?

• Any experience working with analytics products

  
  

• Understanding of the insurance and benefits market

  
  

• Excellent documentation skills that can enable the team with requirements definition

  
  

• Knowledge of Agile methodology and its principles

  
  

• Any foreign language skill

  
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

  
  

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

  
  

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

  
  

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.