Senior Manager Data Analytics

Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach these high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs.

We are hiring a Senior Manager – Data Analytics in India passionate about delivering extraordinary strategic and performance insights on Amex Offers. The role will focus on driving forth the Amex Offers charter via state-of-the-art intelligence at the merchant as well as campaign level. This is a high-impact, strategic role at the intersection of business and media analytics, with opportunities to influence product development and executive decision-making. Core to this is stakeholder management, clear communication, team management and data-driven perspectives. Ideal candidates will have an analytics or data science background, experience directly working with advertising and transaction data.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Responsibilities:

• Lead the design and delivery of end-to-end strategy analytics for Global card-linked offer (AmEx Offers) campaigns
• Drive consultative & strategic analytical projects focused on large merchants, industry & Amex offers based strategies 
• Design semi scaled products to prioritize merchants, support forecasting and drive targeting strategies
• Partner with AODM product teams to help provide recommendations at scale 
• Work closely with Business Development, Customer to provide impactful insights ensuring smooth pitch as well as onboarding process
• Lead, mentor, and manage a team of analytics professionals, fostering their growth and ensuring high performance
  
• Willingness to do hands-on analysis and solution development for up to 40% of the available bandwidth

Leadership Outcomes:

• Define winning and success criteria for the team, with clear articulation and alignment of the approach and expectations with the stakeholders and team
• Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
• Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
• Demonstrate learning agility, make decisions quickly and with the highest level of integrity
• Lead with a digital mindset and deliver the world’s best customer experiences every day

• 7+ years in media analytics, reporting, or performance measurement - ideally in ad tech, martech, or digital media.
• Bachelor's in Statistics/Mathematics/Economics/ Engineering; Post Graduation in Engineering/Statistics/Operations Research/Mathematics/Economics preferred
• Strong solid understanding of digital media KPIs, CLO campaign dynamics, and marketing measurement techniques
• Solid foundation in mathematics and statistical analysis
• Fluency in SQL and proficiency in Python; Strong experience with Machine Learning algorithms and models
• Excellent communication and stakeholder management abilities
• Self-starter, ability to drive insights from the data, provide actionable steps and drive results