About this opportunity:

We are seeking an experienced professional to join our team. The candidate will be responsible for managing end-to-end operations, ensuring seamless operational activities, optimizing KPIs, and driving process excellence across multiple OEM’S. This role requires a blend of technical expertise, process management, and stakeholder engagement.

What you will do:

• Network Understanding: Deep knowledge of CORE /RAN architecture, components, and integration.
• Configuration Change Process (E2E): Manage and execute end-to-end changes across all OEMs.
• KPI Monitoring & Optimization: Understanding of KPI’s for 2G/4G/5G NSA and SA
• Call Flow Analysis: Understand and troubleshoot call flows for voice and data services.
• Process Excellence: Drive automation and zero-touch processes in planning and execution.
• Stakeholder Management: Collaborate with cross-functional teams, vendors, and internal stakeholders to align on deliverables.
• Knowledge Sharing: Conduct training sessions, workshops, and documentation for team knowledge enhancement.
• Incident & Change Management: Handle escalations, root cause analysis, and implement corrective actions
• Reporting & Documentation: Prepare detailed reports on upgrades, KPI trends, and process improvements.

The skills you bring:

• Strong understanding of RAN/CORE technologies (2G/4G/5G SA).
• Expertise and familiarity with other OEMs (Ericsson, Nokia, Cisco).
• Proficiency in configuration change methodologies and rollback strategies.
• Knowledge of network KPIs and performance optimization techniques.
• Hands-on experience with call flows, signaling, and troubleshooting tools.
• Solid grasp of process frameworks (ITIL, Lean Six Sigma preferred).
• Strong stakeholder management and communication skills.
• Familiarity with cloud-native solutions and virtualization.
• Ability to work with automation tools and scripting for process efficiency.
• Qualifications: B-Tech/ B.E. and minimum 8 to 12 years of experience of relevant industry experience

“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida

Req ID: 787278