Senior Engineer- Microwave

About this opportunity

We are now looking for a Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support.
 
What you will do

•    Will Work in a 24 X 7 Environment.
•    Will support the customer over email as well as phone.
•    Sound knowledge of Microwave Technology
•    Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series
•    Having sound knowledge on troubleshooting and software upgrade of Microwave devices.
•    Hands-on experience various EMS & NMS systems used for Microwave Devices
•    Knowledge of QoS parameter for Microwave networks

Understanding of TWAMP related issue in Microwave network and how to troubleshoot that using Microwave concept.

•    Ethernet alarms and parameters with their troubleshooting process
•    Raise and update the tickets in in tool for all the issues handled / worked upon.
•    Will have to report the daily issues handled / escalated in the form of daily shift reports.
•    Need to make sure that issues are handled in right time frames as per the SLA / Commitments.
•    Good knowledge over SLA/WLA
•    Good in preventive activities with available performance report from Microwave NMS
•    Good in customer handling and RCA identification
 
You will bring

•    Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
•    3-12 years of hands-on experience on 2nd Level Engineer- functional role. 
•    Good Technical Knowledge of the Microwave Technology preferably 6K series.
•    Transmission or ENM experience preferred.

Working knowledge of below mentioned Microwave products and vendors –

• Aviat Radio
• Ceragon Radio
• Fujitsu Radio
• Huawei Radio
• NEC Radio