Senior Director, Software Engrg Mgmt

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

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We are looking for...

· Significant experience in a technical leadership role, ideally managing large teams of developers spread across geographies.

· Exceptional people management skills with the ability to mentor and develop.

· Hands on development and design experience.

· Ability to go deep in technology and go wide in business application as per need.

· Exceptional communication and presentation skills.

· Previous experience of building large consumer facing application is a plus.

· Lead engineering team of 30+ developers and managers to work on various projects in a fast pace environment with focus on Innovation.

· Opportunity to work with the latest cloud platform and develop software using JavaScript/HTML/CSS and React JS/Seismic covering a wide spectrum of ServiceNow applications.

· Interact with technical product management team for new features and platform upgrades.

· Own the overall systems development life cycle for product implementation as well as custom built web applications on ServiceNow platform.

· Management and execution against project plans and delivery commitments.

· Drive collaboration platform roadmap and work across organizational boundaries to successfully deliver projects.

· Manage the day-to-day activities of the development team within an Agile/Scrum environment.

· Work closely with various groups to understand business requirements as well as architecture/design.

· Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately, and the organization’s resources are managed responsibly, particularly in the areas of software development.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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