Senior DevOps Engineer - Assistant Vice President

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Summary: As a DevOps Engineer at Citi, you will play a critical role in bridging the gap between software development and IT operations. You will be responsible for automating and streamlining our infrastructure and software delivery pipelines, ensuring the reliability, scalability, and security of our applications. This role requires a strong technical background, a proactive approach to problem-solving, and excellent collaboration skills to work effectively with various teams across the organization.

Key Responsibilities:

• Infrastructure Management & Planning:
  • Conduct annual forecasting of infrastructure needs for Physical, Cloud, Managed VM, ECS Clusters, SAN, NAS, Object Storage, ORAAS, and MAAS.
  • Liaise with CTI teams for procurement of necessary infrastructure resources.
  • Execute infrastructure resource builds and configurations, including increasing hardware resources, managing access entitlements, setting up software stacks, configuring storage mounts, onboarding to Cyberark, setting up SSH keys, creating/renewing SSL certificates, managing secrets for ECS, setting up DNS aliases/Load balancers, and configuring Autosys Jils.
• CI/CD Automation & Tools Management:
  • Maintain and optimize CI/CD automation tools and platforms, including Source Code Repository (Github), Build Tools (Tekton), Code Quality (SONAR), Task Tracking (JIRA), Knowledge Management (Confluence), Deployment (Harness), and Scheduling (Autosys).
  • Coordinate the setup of application and infrastructure monitoring (ITRS/Prometheus/Grafana) and log monitoring for Kibana, Splunk, and OSE Monitoring.
  • Design, implement, and maintain CI/CD pipelines for efficient software delivery, enabling faster and more reliable software releases.
• System Reliability & Security:
  • Responsible for EOL/EOVS remediation and vulnerability remediation/patching on all software packages.
  • Implement security best practices in infrastructure and deployment workflows.
  • Monitor, troubleshoot, and optimize application performance and system reliability.
• Collaboration & Support:
  • Act as a strong team player, coordinating with multiple teams (Linux, Wintel, Middleware, ECS) to facilitate infrastructure setup and timely issue resolution.
  • Possess knowledge of ITSM ticketing processes.
  • Maintain accuracy of data on the Application Inventory Platform.
• Automation & Process Improvement:
  • Automate manual processes and possess strong knowledge of infrastructure automation.
  • Develop and implement solutions to streamline operations and enhance efficiency.

Skills & Qualifications:

• Version Control: Bitbucket or Github (preferred).
• CI/CD Tools: Jenkins, Teamcity, Tekton, or Harness (preferred).
• Code Quality: SONAR.
• Security Tools: Knowledge of Black Duck, Checkmarx.
• Containerization & Orchestration: Red Hat OpenShift, AWS EKS, Docker, Kubernetes.
• Operating Systems: RHEL Linux administration (strong knowledge of Linux/Unix administration is crucial).
• Monitoring & Logging: Splunk, Grafana, ELK Stack (Kibana).
• Scripting: Proficiency in Python and other scripting languages (e.g., Bash, Shell) for automation.
• Configuration Management: Ansible (preferred), or other tools like Terraform, Puppet, Chef.
• Cloud Platforms: Experience with cloud environments (e.g., AWS, Azure, GCP) is beneficial.
• Networking: Understanding of networking, load balancing, and firewalls.
• Soft Skills: Excellent communication, problem-solving, and collaboration skills.

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