Salesforce Admin - Junior

Sutherland is a global leader in driving business and digital transformation, and exceptional experiences along the entire journey of our client’s engagement with their customers.  With over 35 years of experience, we combine deep domain expertise and extensive knowledge in proven optimization with both proprietary and partnered tools and platforms to drive growth, efficiency, and productivity across organizations. 

Sutherland brings together our people, processes, products and platforms across cognitive artificial intelligence (AI), intelligent automation, advance analytics and digital services to create unique solutions for the industries that we service. The core values of remaining agile, outside-the-box thinking, uncompromising integrity and flawless execution are key pillars of the company. 

We serve marque brands across Healthcare, Insurance, Banking and Financial Services, Communications, Media and Entertainment, Technology, Travel and Logistics and Retail.  Sutherland has 212 unique and independent inventions associated with several patent grants in critical technologies in the US and UK.  Leveraging this IP and combining it with our platforms, domain expertise, engineering and digital expertise and collaborative partnerships, we are a team of 40,000 delivering tailored services and solutions driving tangible results at scale for our clients.

Responsibilities:

• Translate functional requirements into technical requirements
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Ensure the best possible quality of the application
• Identify bugs and align with requirements during debugging

Job Requirements:

• 1-2 years’ experience across various Salesforce clouds (Sales, Service clouds).
• Certified SFDC Admin or PD1 preferred.
• Experience in CI/CD process
• In-depth understanding of Salesforce technologies (clouds, offerings, custom development).
• Understanding building integration processes (API, Webservice, Middleware).
• Experience in Salesforce Development LWC, Aura, Lightning, Apex, declarative configuration
• Ability to collaborate with other members of the support team and the user community.
• Expertise in building visual flows.
• Understanding of Agentforce Platform and basic Digital Agent building capacity.
• Experience with Agile methodologies.
• Strong communication skills

All your information will be kept confidential according to EEO guidelines.