Sales Engineer 1

What You Will Do

• Develop and grow revenue through consultative selling with clients and prospects, presenting a warm, professional, well-spoken, and caring persona as an effective representative of SOTI.
• Provide email and telephone-based presales technical support for our software products.
• Perform production demonstrations that articulate the business and technical value of SOTI solutions.
• Collaborating with the regional sales team consultatively with clients/stakeholders. Helping them to envision the possibility of mobility.
• Educate on and facilitate SOTI solutions that can effectively address business and technical outcomes, positioning business value to customer organizations' decision-makers.
• Present the solution architecture, including all technical aspects of the product and supporting systems.
• Provide pre-sales technical support, installing and configuring enterprise software solutions during POC to prospective customers.
• Communicate with internal product development teams to resolve product issues & generate recommendations for product roadmaps (feature requests).
• Assist with the execution of internal team projects and initiatives.

Experience You will Bring

• Minimum of 3-5 years of work experience with experience related to mobile device management solutions and enterprise mobility (Android, iOS, Linux, Windows), BYOD, SaaS
• Prior experience working in a technical customer-facing role. Ideally, as a pre-sales / sales engineer.
• Excellent written and verbal communication with demonstrated ability to communicate the complexities of technical programs.
• Knowledge of computer networking principles (DNS, IP network, Firewalls, etc.).
• Knowledge of Single Sign-On (SSO), Identity Application Management (IAM), Security Assertion Markup Language (SAML), the Identity provider (IdP),
• Knowledge of certificate authorities, certificate management & distribution, and encryption methodologies (SHA1/2, TLS, etc.).
• Knowledge of Active Directory, LDAP protocol, and identity management systems.
• Understanding and experience with Databases (i.e., MS SQL server, MY-SQL, MongoDB, etc.).
• Understanding and/or knowledge of business processes & sales cycle
• Knowledge of containerization and virtualization.
• Work autonomously with minimum supervision.
• Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.

Nice to Have

• Cisco Certified Network Associate or equivalent.
• Microsoft Certified Technology Specialist (MCTS) - Exchange or equivalent experience.
• Understanding or knowledge of Cloud Computing or certification like AWS Certified Solutions Architect - Associate.
• Android Enterprise Professional.
• Any formal sales training - value selling, SPIN, Miller Heiman.
• Understanding of Rest APIs and coding (i.e., Java Scripting, HTML, etc.)
• Experience with customer service / Incident management software.
• Multilingual capabilities.

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Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.