Risk and Control Centre /Sr. Associate Director, Technology Management

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Technology Management

In this role you will:

• Consolidate Control Centre-related activity across Client Connectivity into a single operating model, removing duplication and establishing clear ownership and escalation.
• Own and maintain the department’s risk and control framework, driving proactive identification, logging, assessment, and remediation of issues.
• Lead operational resilience activities, including identification of critical services, impact tolerances, business continuity planning, disaster recovery testing, incident management, and post-incident reviews.
• Act as the department lead for cyber risk management, fraud controls, and surveillance, partnering with Group Information Security and representing the area in relevant governance forums.
• Establish end-to-end release management visibility and governance, including consistent change risk assessment, release quality metrics, and escalation for release risk decisions.
• Apply an engineering lens to control disciplines, identifying and delivering automation and responsible Artificial Intelligence (AI) / machine learning opportunities with appropriate governance and auditability.
• Produce clear reporting for senior management, governance forums, and engagement with internal audit, compliance, and regulatory stakeholders.
• Build an inclusive, high-performing team culture with shared standards, processes, and continuous improvement.

To be successful in this role you should meet the following requirements

• Strong empathy with the software engineering discipline and ability to partner effectively with engineering and data teams.
• Significant senior experience in technology risk, controls, or operational resilience within financial services.
• Proven ability to design, implement, and run risk and control frameworks at scale.
• Demonstrable experience across at least two of the following: cyber security / fraud, release management, operational resilience.
• Strong stakeholder management skills, with credibility engaging senior and executive leaders and working in a matrixed organisation.
• Strong analytical judgement and decision-making capability in complex or ambiguous environments.
• Experience engaging with internal audit, compliance, and regulatory stakeholders and preparing governance materials.
• (Desirable) Experience in investment banking or financial markets technology; familiarity with HSBC risk/control and technology governance; knowledge of relevant regulations (e.g., Digital Operational Resilience Act (DORA), Prudential Regulation Authority (PRA) operational resilience policy, Financial Conduct Authority (FCA) expectations); certifications such as CISM, CRISC, ITIL (or equivalent).

You’ll achieve more when you join HSBC.

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Issued by – HSBC Software Development India.