Project Salesforce Developer (Hybrid)

Job Title 

Job Description

Overview 

We are seeking a Project Salesforce Developer dedicated exclusively to strategic CRM project  delivery within Pathways CRM IT. 

This is a hands-on technical project role responsible for ensuring that Salesforce  transformation initiatives are delivered in line with internal architectural frameworks, shared org and central governance standards, and long-term platform strategy. 

The role holds design approval authority for Pathways CRM projects and reports directly to the  Head of CRM on architectural decisions and technical risk. 

You will work in close partnership with Enterprise Architecture, the Core CRM team, Business  Stakeholders, Project Managers, Business Analysts, SMEs, and wider IT functions to ensure  project alignment and controlled delivery. 

This role does not support BAU, IT Fresh Service, or minor enhancements. The focus is  structured, strategic project execution. 

Key Responsibilities 

Project Technical Leadership 

• Be responsible for technical design oversight and hands on build across Salesforce  projects from discovery to go-live. 

  
  

• Translate business requirements into scalable, compliant solutions aligned to internal  architectural standards. 

  
  

• Present solution options with clear trade-offs, technical risks, and long-term  implications. 

  
  

• Ensure all development adheres to agreed coding standards, security models, DevOps  processes, and governance controls. 

  
  

Architecture Governance & Design Authority 

• Participate in Architecture Review Boards and Design Authorities representing  Pathways CRM IT. 

  
  

• Review, approve, or reject solution designs for Pathways CRM projects based on  compliance with internal standards and shared platform principles. 

  
  

• Report design decisions and architectural risks.

  
  

• Collaborate closely with Enterprise Architecture and the Core CRM team to ensure  alignment with central governance and enterprise strategy. 

  
  

• Escalate conflicts or architectural concerns where necessary to protect platform  integrity. 

  
  

Vendor Oversight & Representation 

• Act as the primary technical representative of Pathways CRM IT in vendor-led  implementations. 

  
  

• Review vendor designs, code, integrations, and deployment strategies. 

  
  

• Provide structured challenge to prevent short-term decisions that create long-term  technical debt. 

  
  

• Ensure documentation, testing artefacts, and governance evidence meet required  standards before release. 

  
  

Hands-On Technical Contribution 

• Contribute to complex or high-risk development components where appropriate. 

  
  

• Build using a declarative-first mindset, with ability to employ Apex, LWCs, and approved  integration patterns where required in adherence to internal frameworks. 

  
  

• Work with PTW IT QA to define and validate testing strategies including unit, integration,  regression, and performance coverage. 

  
  

• Align with Core CRM to support structured and risk-managed deployment planning  within the shared Salesforce org. 

  
  

Cross-Functional Collaboration 

Key partners include: 

• Pathways IT CRM 

  
  

• Pathways IT Architecture 

  
  

• Core CRM  

  
  

• Business Stakeholders 

  
  

• Project Managers and Business Analysts 

  
  

• Subject Matter Experts 

  
  

• Wider IT functions 

  
  

You will ensure technical alignment across all parties while maintaining clarity of decision  responsibility within Pathways CRM IT. 

Knowledge Transfer & Transition 

• Produce high-quality technical design documentation suitable for governance and  future support.

  
  

• Lead formal knowledge transfer sessions to the wider Pathways CRM and Core teams following implementation. 

  
  

• Support structured transition of post-implementation management under the Head of  CRM. 

  
  

• Capture reusable architectural patterns to accelerate future project delivery. 

  
  

About You - Required Experience 

• 4–6 years of Salesforce development experience, ideally more. 

  
  

• Strong hands-on expertise in declarative tools as well as Apex, LWCs, security  configuration, and integration architecture. 

  
  

• Experience operating within formal architecture governance or structured project  environments. 

  
  

• Experience working alongside or overseeing third-party implementation partners. 

  
  

• Strong understanding of shared-org governance and enterprise Salesforce  environments. 

  
  

• Familiarity with CI/CD, source control, and structured release management.

  
  

• Confident in challenging design decisions and defending architectural standards.

  
  

• Clear communicator capable of influencing technical and non-technical stakeholders. Desirable 

  
  

• Salesforce certifications such as Platform Developer II and architecture paths.

  
  

• Experience in large CRM transformation programmes. 

  
  

• Exposure to Marketing Cloud or enterprise integration platforms. 

  
  

• Experience within regulated or compliance-driven environments.

  
  

Location

Additional Locations 

Employee Type

Job Functional Area 

Business Unit

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.  There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.